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KOBIL Systems GmbH hereby declares that the opTAN 
touch device complies with the basic requirements and 
other relevant provisions of the 2004/108/EC Directive. 
The CE symbol confirms that the device meets Europe-
an Union standards.

KOBIL Systems accepts no liability of any sort for 
damages caused by improper handling of its products. 
Improper handing includes, while not being limited to, 
the use of excessive pressure when operating the TAN 
generator or the failure to hold it steadily or to properly 
align it for the optic sensor readout.

Ismet Koyun
Managing Director of KOBIL 

Note: Exposure of the display to direct light from lamps, 
daylight or sunlight may cause reflections on the display 
surface. Such exposure should be avoided.

0

    

An error occurred during the communication 

 

with the chip. Please check to make sure that 

 

you are using the proper card and that it is 

 

correctly placed in the reader.

2,3,4,7 

An error occurred during the TAN generation.

8,12,15, 

aufgetreten. Please try again. If the error 

17,18,19

     occurs at least three times n a row, 

 

 either the card or the reader is defective. 

 

In this case, please see your bank.

20

   

An error occurred during the TAN generation. 

 

Please try again.

21 

  

The entered/transmitted start code is invalid. 

 

Please try again.

For other error codes, as well as for answers to frequently 
asked questions, please go to 

http://www.kobil.de/ott

Error Codes/FAQ 

Declaration of Conformity:

Replacing the Batteries

Good for generating up to 

3000 TAN

.

Whenever the opTAN touch displays the message 

<Battery 

low>

 please replace the batteries. To do so, please use a 

pointed object, e.g. a ballpoint pen, to remove the cover 
of the battery compartment in the back of the device, and 
replace the spent batteries with two new batteries of the 

“CR2016”

 type. Be sure to watch for correct alignment of 

the battery poles using the 

polarity 

diagram inside the 

battery compartment. 

Battery type: 

CR2016

Optimising the Optical 

Recognition

If the optical transmission fails even after several 
attempts, go to the menu item 

<Flicker mode>

 to choose 

between various optimisation options for the optical 
transmission. To this end, please insert your chipcard, 
press “Menu”, use the “Arrow down” button to select 
“Reader,” press the OK button to confirm, the use the 
“Arrow down” button again to select the reader mode, 
and press OK again to confirm.
The default setting is reader mode 

<00>

 (Figure 7). If you 

experience problems using the optical transmission, you 
may alternatively use reader modes 

<01>

 or

<02>

.

Use the “Arrow left” and “Arrow right” button to select 
the reader mode of your choice, then press the OK button 
to confirm. 

Figure 7:

select Flicker Mode

Insert the chipcard into your opTANtouch with the brass-
coloured contact facing upward (Figure 2). The display will 
read: 

Function Keys
 

Will start the optical process to generate 

 

a transaction number

 

Will start the manual process to generate 

 

a transaction number

 

Will call up the functions menu for 

 

the reader settings

 

Will display the current credit balance on your 

 

cash card or the decimal places when manually 

 

entering “amount” or “number”

 

Press to correct or cancel

 

Press to confirm the data you entered

Figure 6: 
Message 
displayed

Basic Functions

Starting up your opTAN touch may require synchronisation/
registration with your online banking application. In this 
case, please proceed as follows:

Synchronising 

1. Insert your chipcard (Figure 2).
2. Keep the TAN button pressed for three seconds.
3. Use the start code 

<no input>

, and press the OK button.

4. Enter the TAN and ATC data in the online 
  banking application.

Registering (Manually)

1. Insert your chipcard (Figure 2).
2. Press the TAN button.
3. Enter the start code 

<09>

, and press the OK button.

4. Enter the reader type details in the online 
  banking application.

Registering (Optically)

1. Insert your chip card (Figure 2).
2. Press the F button, and start the optical process  
  Figure 4).
3. Enter the reader type details in the online banking 
  application. The reader type is identified by 
  a 12-digit ID number.

Synchronisation/Registration

FF

F

TAN

MENU

E

/,

C

OK

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