11
WARRANTY
WARRANTY CERTIFICATE
KOBE Range Hoods (referred to herein as “we” or “us”) warrants to the original purchaser
(referred to
herein as “you” or “your”) all products manufactured or supplied by us to be free from
defect in workmanship and materials as follows:
ONE YEAR LIMITED WARRANTY FOR LABOR AND TWO YEARS LIMTED WARRANTY
FOR PARTS:
For one year from the date of your original invoice from a KOBE authorized dealer, we will, at
our sole discretion, choose to repair or replace the product free of charge that failed due to
manufacturing defects. Parts are covered under warranty for two years from the date of your
original invoice from a KOBE authorized dealer.
It is your sole responsibility to ensure the product is readily accessible for the service technician
to perform repairs.
The service technician will not, under any circumstance, remove, alter
or modify any fixture built around and/or connected to the product to gain access to
perform repairs.
During the One Year Limited Warranty for Labor, additional charges may apply which include
but are not limited to:
Service technician travel charges if the requested service location is 30-miles out of
KOBE’s authorized service area
Parts shipping expenses
Uninstallation of defective product and Installation of replacement product
Warranty Exclusions:
This warranty does not cover, including but not limited to the following:
a. Improper installation.
b. Any repair, alteration, modification not authorized by KOBE.
c. Duct alteration, modification and connection.
d. Incorrect electric current, voltage or wiring.
e. Normal maintenance and service required for the product.
f. Consumable parts such as light bulbs and carbon filters.
g. Improper usage of the product that it is not intended for, such as commercial use, outdoor
use and multi-family use.
h. Normal wear and tear.
i. Chips, scratches or dents by abuse or misuse of the product.
j. Damages caused by accident, fire, flood and other Acts of God.
k. Expenses incurred for service located outside of the designated service area.
l. Purchases from unauthorized dealers.
m. Removal fees of defective product and Installation fees associated with replacement
product.
n. Scratches inside the hood, inside/back of the baffle filter, and inside the duct cover.
