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WARRANTY
WARRANTY CERTIFICATE
In order to obtain warranty service, you must provide proof of original purchase from a
KOBE authorized dealer. Please keep a copy of your original invoice as proof of purchase.
ONE-YEAR LIMITED LABOR WARRANTY ON KOBE BRILLIA SERIES:
For one year from the date of your original invoice from KOBE authorized dealer, we will repair
any parts or components free of charge that failed due to manufacturing defects. KOBE reserves
the right to replace, rather than repair the product free of charge at our sole discretion.
It is your sole responsibility to ensure the product is readily accessible for the service technician
to perform repairs.
The service technician will not, under any circumstances, remove, alter,
or modify any fixture built around and/or connected to the product to gain access to
perform repairs.
TWO-YEAR LIMITED PARTS WARRANTY ON KOBE BRILLIA SERIES:
For two years from the date of your original invoice from a KOBE authorized dealer, we will
provide non-consumable replacement parts or components free of charge that failed due to
manufacturing defects. Consumable parts such as light bulbs, filters, fuses, and oil cups are not
covered by this warranty.
WHAT IS COVERED:
This warranty is valid in the United States and Canada. It is non-transferable and applies only to
the original purchaser and does not extend to any subsequent owners of this product. In Hawaii,
Alaska, and Canada, this warranty is limited. There may be additional shipping charges for parts
and service technician travel costs in remote areas or locations 30 miles outside of KOBE
authorized service areas.
WHAT IS NOT COVERED:
1. Normal wear and tear, regular service and maintenance required for the product.
2. Consumable parts such as light bulbs, filters, fuses, and oil cups.
3. Chips, scratches, or dents due to abuse or misuse of the product, use of corrosive and
abrasive cleaning products.
4. Damages caused by accident, fire, flood and other Acts of God.
5. Services in remote areas or locations 30 miles outside of KOBE authorized service area.
6. Labor cost incurred in connection with the removal of range hood, and installation of
replacement range hood, nor does it cover any other contingent expenses.
7. Scratches inside the hood, back of the baffle filter, and inside the duct cover.