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11

TROUBLESHOOTING  

& REPAIR 

In case of an operating problem, troubleshoot by following the 
suggestions below:

HOW TO ADJUST THE UP/DOWN SCREW

With prolonged us, this screw may 
become loose, which could affect 
counting accuracy. To tighten, turn  
the screw clockwise.

HOW TO CHANGE WORN OR TORN 
MACHINE PARTS

When rubber tongue is worn out,  
flip and use the other side.

PROBLEM

SOLUTIONS

No Power

Ensure the power 
line is connected 
properly.

Check if fuse is worn 
out.

Check if machine’s 
power switch is on.

Power 
On, Not 
Working

Hopper sensor 
may be dirty. 
Clean with soft 
brush.

Check that hopper’s 
sensor line is 
connected properly 
to the main board.

Belt tension may 
be  too loose or 
tight. Adjust.

Incorrect 
Counting

Turn up/down 
screw clockwise 
to increase the 
friction. (see next 
page)

Counting sensor 
may be dirty. 
Clean with soft 
brush.

The rubber tongue 
be worn out. 
Change to other 
side or replace with 
new one.

Incorrect 
Detecting

Adjust the MG 
sensor.

MG sensor may be 
dirty.  Clean with 
soft brush.

UV sensor may 
be broken or dirty. 
Clean or replace 
with new one.

Содержание Gear KN-BC001

Страница 1: ...1 BillCounter withcounterfeit billdetection KN BC001 ...

Страница 2: ...on 4 Machine 4 Control Panel 5 Operation 6 Getting Started 6 Operating Modes 6 Machine Display Codes 8 Alarm Codes 8 Error Codes 9 Cleaning Maintaining Machine 10 Troubleshooting Repair 11 Safety Warnings 12 Specifications 13 Warranty 14 ...

Страница 3: ... Bristle Cleaning Brush Spare Parts User Manual Functions Automatic Counting Preset Batch Counting Add Counting Ultraviolet UV Detection Magnetic MG Infrared IR Detection Half Notes Checking Chain Notes Checking Counterfeit Alarm Automatic Self Checking Automatic Self Cleaning ...

Страница 4: ...odels the illustrations in this chapter may differ from your model MACHINE 1 Hopper 2 Handle 3 Fan 4 LED Display 5 Control Panel 6 Stacker vane 7 Stacker 8 Adjusting screw 9 Power input 10 External display outlet 11 Power switch 12 Fuse 5 6 4 1 3 7 2 8 9 10 11 12 ...

Страница 5: ...5 CONTROLPANEL 1 Numbers 1 9 2 FUNC button 3 ADD button 4 BATCH Clear button 5 Number 0 6 RESET IR UV MG COUNT 0 0PCS PCS 1 2 3 5 4 6 ...

Страница 6: ...C until UV MG and IR indicators are lit This means that they are active Place bills in the hopper and counting will automatically begin Please note UV MG will display as orange IR will display as red When these are showing lit on the display screen these functions are active COUNTING UV MG DETECTION MODE This mode both counts and simultaneously detects counterfeit bills through UV and MG scanning ...

Страница 7: ...s active Place bills in the hopper and counting will automatically begin As you insert more bills they will be added to the previous count up to 999 BATCH MODE BATCH mode allows you to select how many bills to be counted Ex If you set a batch number of 5 machine will count and separate bills in batches of 5 To select Press BATCH on control pad Press the 0 9 numeric keys to set a batch number rangi...

Страница 8: ...l Press reset to continue counting and detecting EE4 Option 1 Half Bill Machine has detected a ripped torn or half bill Remove the half bill from the staker then press reset to continue counting and detecting Option 2 The counting sensor is broken or dirty Clean or replace counting sensor EE6 Fake Bill MG detection has found a bill with magnets in the wrong location Remove the first bill in the st...

Страница 9: ... replace it E03 The code disc is dirty or loose Clean it or tighten it E04 The hopper sensor is dirty or broken Clean or replace the sensor E05 The stacker sensor is dirty or broken Clean or replace it E10 Ambient light is too high Lower the ambient light UV sensitivity light is too high Lower the UV light E11 The connecter of front display is loose Tighten the connector ...

Страница 10: ...r particles and dust from sticking to the light transmitter or light receiver sensors If necessary you may wipe the glass surfaces of the detectors with a soft cloth soaked with alcohol CLEANINGINSIDETHEMACHINE We recommend you periodically clean the inside of the counter Unplug the machine and lift the top cover to gain access to the interior CAUTION DONOTCHANGETHEPOSITIONOFTHEDETECTORAND OR OPTI...

Страница 11: ...roperly Check if fuse is worn out Check if machine s power switch is on Power On Not Working Hopper sensor may be dirty Clean with soft brush Check that hopper s sensor line is connected properly to the main board Belt tension may be too loose or tight Adjust Incorrect Counting Turn up down screw clockwise to increase the friction see next page Counting sensor may be dirty Clean with soft brush Th...

Страница 12: ...e rotating parts of the machine Avoid loading the machine with damp or badly stained notes Make sure paper clips rubber bands and other miscellaneous bindings are removed from the bills prior to counting Do not apply oil to machine parts as it may cause the counter to malfunction Effective power scope is 110V 10 If outside this range it may cause the counter to malfunction Fuse rating 2A 250V Do n...

Страница 13: ...ills min Counting Range 1 999 Preset Range 1 100 Hopper Capacity 130 bills Stacker Capacity 130 bills Banknote Size Range Length 4 33 7 48 Width 1 97 3 54 Thickness 003 006 Noise 60dB Power Consumption 75W Power Source 110V 10 50Hz Ambient Temperature 32 F 104 F Ambient Humidity 60 h 90 h ...

Страница 14: ...nox offers a 1 year Guaranteedgood Worksasitshould warranty covering both parts and labor to ensure that you enjoy the full use of this product with peace of mind For service requests please contact cs knoxgear com ...

Страница 15: ...15 ...

Страница 16: ...16 Knox Gear Inc Brooklyn NY 11219 cs knoxgear com COPYRIGHT KNOX GEAR INC ALL RIGHTS RESERVED SPECIFICATIONS AND APPEARANCE SUBJECT TO CHANGE WITHOUT NOTICE ...

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