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6. TROUBLESHOOTING&TRANSPORT
6.1
troubleShootinG
If you still have a problem with your appliance after checking these basic
troubleshooting steps, please contact an authorised service person or qualified
technician.
Problem
Possible Cause
Solution
Oven does not switch
on.
Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances are
working.
No heat or oven does
not warm up.
Oven temperature control is incorrectly
set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Oven light (if available)
does not operate.
Lamp has failed.
Electrical supply is disconnected or
switched off.
Replace lamp according to the instructions.
Make sure the electrical supply is switched
on at the wall socket outlet.
Cooking is uneven
within the oven.
Oven shelves are incorrectly
positioned.
Check that the recommended temperatures
and shelf positions are being used.
Do not frequently open the door unless you
are cooking things that need to be turned.
If you open the door often, the interior
temperature will be lower and this may affect
the results of your cooking.
The timer buttons
cannot be pressed
properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture on the
control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is set.
The oven fan (if
available) is noisy.
Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware
are not vibrating or in contact with the oven
back panel.
6.2
tranSPort
If you need to transport the product, use the original product packaging and carry it using
its original case. Follow the transport signs on the packaging. Tape all independent parts to
the product to prevent damaging the product during transport.
If you do not have the original packaging, prepare a carriage box so that the appliance,
especially the external surfaces of the product, is protected against external threats.
