32
EN
TROUBLESHOOTING
Note:
If there are any disruptions in the device operation and the display will show
an error code check with the table below if the problem can be solved before you
contact the manufacturer or customer service.
Error code
Possible cause
Possible solution
E0
There is no cookware on
the hob or the cookware is
not suitable.
Place the appropriate
cookware with food on
the hob.
E1
The appliance heats up
extensively (due to e.g.
covered ventilation slots).
Clear the ventilation slots.
Let the appliance cool
down for a few minutes.
Afterwards the appliance
is ready for operation.
If the error code is
displayed when the
appliance has cooled
down, contact customer
service.
Appliance parts are
damaged (e.g. the
transistor).
Contact customer service.
E2
The overheating protection
is on and appliance will
switch off.
Pull the plug from the
socket. Remove the
cookware from the hob.
Let the appliance cool
down for a few minutes.
Afterwards insert the plug
into the socket and restart
the appliance.
E3
Short lasting power cut.
Pull the plug from the
socket. After a
few minutes, plug in the
appliance again.
Have the power supply
checked by an electrician.