49
EN
Problem
Potential cause
Solution
The food is not cooking.
There is too much food
in the appliance.
Reduce the amount of
food being cooked at
one time.
The set cooking
temperature is too low
or the cooking time is
set too short.
Set a higher temperature
or a longer time.
The wrong programme
has been selected.
Make sure you have
selected the correct
cooking programme.
The food is not cooked
evenly.
The food was stacked or
stuck together.
Make sure that the food
is evenly distributed.
The baking tray, the
frying basket or the
baking rack are not
positioned correctly.
Place the accessories in
the correct position. Be
careful when doing this
as the accessories may
be hot.
After frying, the food is
not crispy.
The food has a high
moisture content.
Spraying or brushing
food evenly with a
small amount of oil can
increase crispness.
Error code 'E1'
Short circuit in the
temperature monitor.
Disconnect the power
plug from the mains.
Please contact customer
service.
Error code 'E2'
The temperature
monitor or the heating
elements do not work.
Unplug the mains plug
from the socket, wait
briefly and plug the
mains plug back into
the socket. Contact
customer service if
this does not solve the
problem.
