48
EN
TROUBLESHOOTING
Problem
Potential cause
Solution
The device does not
work
The device is not
connected to the mains.
Make sure that the plug
of the device is inserted
in the socket.
The unit has not been
switched on.
Touch the ON/OFF
button to switch on
the unit.
The device door has not
been closed properly.
Make sure the door is
properly closed.
Steam escapes from the
front of the appliance
door.
Foods with a high
moisture content are
being cooked.
This is normal. The door
has ventilation openings
so that steam produced,
for example, when
defrosting frozen bread,
can escape.
White smoke is coming
out of the unit.
The unit is being used
for the first time.
This is normal the first
time you use the device.
It is recommended to
run the appliance for
18-20 minutes at the
highest temperature
setting.
Fatty foods are being
cooked.
This is normal when
cooking fatty foods.
This does not affect the
cooking process.
The baking tray, crumb
tray or heating elements
still contain grease or oil
residues from previous
use.
Make sure that all
components are
thoroughly cleaned after
each use.
Black smoke is coming
out of the unit.
The food is burning.
Switch off the appliance
immediately and remove
the food.
