35
EN
TROUBLESHOOTING
Problem
Possible cause
Solution approach
The appliance is not
working.
The plug has not been
inserted correctly.
Plug the power plug
securely into the wall
socket.
The nebuliser unit
has not been installed
correctly.
Install the nebuliser unit
correctly.
The unit is switched off.
Switch the device on.
The wiring in the unit
has come loose.
Contact a specialist
company for repairs.
The humidifier does not
work / The pump makes
strange noises.
No water in the water
tank or the water level is
below the MIN mark.
Switch off the device and
fill water into the water
tank.
The filter screen of the
submersible pump is
clogged.
Clean the filter screen.
The water outlet hole
of the nebuliser unit is
blocked.
Clean the nebuliser unit.
The pump or the wiring
in the unit has come
loose.
Contact a specialist
company for repairs.
Abnormal noises.
Deposits in the nebuliser
unit.
Remove the nebuliser
unit and clean the
components.
Loose fan blades or
motor damage.
Contact a specialist
company for repairs.
