68
LP-520 REV. 7.26.16
PART 13 – TROUBLESHOOTING
TROUBLESHOOTING CHART
PROBLEM
POSSIBLE CAUSES
POSSIBLE REMEDIES
No electrical power
to the appliance
1. Is the plug on the power supply cord unplugged from
the electrical outlet?
2. Is electrical panel’s 10 Amp circuit breaker tripped?
3. Is the fuse on the circuit board good?
4. Is there a power outage to the home?
1. Reset the plug.
2. Reset the circuit breaker.
3. If the display panel is blank, unplug the unit or
contact an authorized service technician.
4. Contact the power company.
No water available
when a faucet is
opened
1. Is the water supply valve shut off at the meter (do
cold water faucets work)?
2. Is the water supply valve near the unit open?
3. Is the water pipe frozen?
4. Is an error code flashing on the display panel (leak
detected)?
1. Open the closed supply valve.
2. Open the water supply valve.
3. Turn OFF the unit, close all water valves and the
gas valve. Contact an authorized service technician.
4. Refer to error code information and contact an
authorized service technician.
Hot water is not
available when the
faucet is opened.
1. Does the appliance have power (plugged in)?
2. Is the appliance turned ON?
3. Is an error code flashing on the display panel?
4. Is the gas supply valve open or shut off at the meter
(do other gas devices work)?
1. Restore electrical power to the unit.
2. Press and hold the
Power
button to turn the unit
ON.
3. Refer to the Diagnostic and Error Codes section
in this manual.
4. Open the gas supply valve.
The water
temperature is not
hot enough or turns
cold during use.
1. Is the faucet open enough to draw at least 0.6
gallons (2.3L) per minute through the appliance?
2. Is an error code flashing on the display panel?
3. Is the outlet water temperature set too low?
1. Open the faucet to allow more water flow.
2. Refer to the Diagnostic and Error Codes section
in this manual.
3. Adjust the outlet water temperature (refer to the
procedure in this manual).
It takes a long time
before hot water
flows from the
faucet.
Is the faucet some distance from the appliance?
a. Allow time for the cold water already in the pipes
to flow from the faucet.
b. Have recirculation valves and/or plumbing return
line(s) installed and program the unit for recirculation
mode.
The water is not hot
enough.
Is the water temperature set too low?
Adjust the temperature setting.
The water at the
faucet is too hot.
Is the water temperature set too high?
Adjust the temperature setting.
A fan can be heard
even when the unit is
not operating.
1. The fan continues to operate after the burner shuts
off to clear the exhaust vent of combustion gases.
2. The fan may run to help prevent freezing.
1. This is normal operation
– no action is required.
2. Protect the appliance from freezing temperatures
or shut off and drain the unit.
White “smoke” can
be seen coming out
of the exterior
exhaust gas vent.
Depending on the outside temperature, water vapor can
be produced as the exhaust is vented.
This is normal operation
– no action is required.
Table 31
– Troubleshooting Chart
DIAGNOSTICS AND SUGGESTED CORRECTIVE ACTIONS
The appliance control is able to record information about the appliance
’s condition at the time of the five previous faults or errors. This
information is available to view in the Installer Mode under the History screen.
The following screens may be displayed when reviewing the appliance history. The table below also includes diagnostic information and
possible corrective actions.
Display
Condition
Diagnostic
Possible Corrective Actions
Nothing appears on
the display control
panel but the blower
runs at full speed
Control is not
receiving power
Check wiring for short circuit or
incorrect wiring
Correct wiring per wiring diagram including
connection of transformer to the control
Check transformer connection to the
control per wiring diagram. Check for
12V output of transformer
Replace transformer if it is receiving 120V, but
not outputting 12 VAC
Содержание EFTC-140W
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Страница 20: ...20 LP 520 REV 7 26 16 Figure 8 Water Pressure vs Flow Through the Restrictors 140W Models ...
Страница 35: ...35 LP 520 REV 7 26 16 Figure 24 Piping Legend ...
Страница 44: ...44 LP 520 REV 7 26 16 Figure 32 Electrical Wiring Diagram ...
Страница 45: ...45 LP 520 REV 7 26 16 Figure 33 Ladder Diagram ...
Страница 87: ...87 LP 520 REV 7 26 16 TECH SIGN OFF Table 43 Continue annual maintenance beyond the 4 th year as required ...
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