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WARRANTY AND SERVICE | 11
©2018 All rights reserved. KITCHENAID and the design of the stand mixer
are trademarks in the U.S. and elsewhere. Used under license in Canada.
WARRANTY AND SERVICE
HASSLE-FREE REPLACEMENT WARRANTY—50 UNITED STATES,
DISTRICT OF COLUMBIA, AND PUERTO RICO
We’re so confident the quality of our products
meets the exacting standards of KitchenAid
that, if your Scale attachment should
fail within the first year of ownership,
KitchenAid will arrange to deliver an identical
or comparable replacement to your door free
of charge and arrange to have your original
Scale attachment returned to us. Your
replacement unit will also be covered by our
one year limited warranty.
If your Scale attachment should fail
within the first year of ownership, simply call
our toll-free Customer eXperience Center at
1-800-541-6390 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give the
consultant your complete shipping address
(no P.O. Box numbers, please).
When you receive your replacement
Scale attachment, use the carton,
packing materials, and prepaid shipping
label to pack up your original Scale
attachment and send it back to KitchenAid.
HASSLE-FREE REPLACEMENT WARRANTY—CANADA
We’re so confident the quality of our
products meets the exacting standards of the
KitchenAid brand that, if your Scale
attachment should fail within the first year of
ownership, we will replace your Scale
attachment with an identical or comparable
replacement. Your replacement unit will also
be covered by our one year limited warranty.
If your Scale attachment should fail
within the first year of ownership, simply call
our toll-free Customer eXperience Center at
1-800-807-6777 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give the
consultant your complete shipping address.
When you receive your replacement
Scale attachment, use the carton,
packing materials, and prepaid shipping
label to pack up your original Scale
attachment and send it back to KitchenAid.
ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES,
OR ORDERING ACCESSORIES AND REPLACEMENT PARTS
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call
toll-free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States and Puerto Rico:
Consult your local KitchenAid dealer or the
store where you purchased the Scale
attachment for information on how to obtain
service.
For service information in Canada:
Call toll-free
1-800-807-6777.
For service information in Mexico:
Call toll-free
01-800-0022-767.