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KitchenAid 2015 Microfiltration Dishwashers
DIAGNOSTICS & TROUBLESHOOTING
For Service Technician Use Only
Service Error Codes
FUNCTION
CODE
PROBLEM
CODE
CAUSES
WHAT TO CHECK
1 - CONTROL
1-PILOT
STUCK ON
CONTROL DETECTED K2 PILOT RELAY STUCK
CLOSED.
1. UNPLUG DISHWASHER OR DISCONNECT POWER.
2. CHECK ALL LOADS ON K2 PILOT RELAY FOR SHORTS.
3. REPLACE CONTROL AND ALL SHORTED COMPONENTS.
2-CONTROL
SOFTWARE
ISSUE
DAMAGED OR CORRUPTED MEMORY ON
CONTROL BOARD; INCOMPATIBLE SOFTWARE
COMPONENTS INSIDE MICRO.
1. UNPLUG DISHWASHER OR DISCONNECT POWER.
2. REPLACE CONTROL BOARD.
2-USER INTERFACE
1-STUCK
KEY
CONTROL DETECTED STUCK KEY(S) IN KEYPAD
OR KEYPAD CONNECTION.
NOTE
: IF ANY KEYS ARE STUCK, THE STUCK
KEY(S) WILL BE IGNORED AND AN ERROR
RECORDED TO SERVICE HISTORY, BUT NO
ALERT TO CUSTOMER.
CHECK RESPONSIVENESS OF EACH KEY.
1. IF SOME KEYS DO NOT RESPOND, THEN:
- UNPLUG DISHWASHER OR DISCONNECT POWER.
- DISASSEMBLE DOOR AND DISCONNECT KEYPAD
CONNECTION FROM CONTROL OR LCD DISPLAY MODULE.
- VERIFY ALL OTHER CONNECTIONS TO CONTROL ARE MADE.
- REASSEMBLE DOOR BUT DO NOT CLOSE DOOR.
- PLUG IN DISHWASHER OR RECONNECT POWER.
- WAIT AT LEAST 7 SECONDS FOR CONTROL TO POWER UP
OMPLETELY.
- CLOSE DISHWASHER DOOR AND MONITOR CONTROL
RESPONSE:
A. IF CONTROL IS OK (NO LONGER SEES STUCK KEYS WITH
KEYPAD UNPLUGGED), IT WILL RESPOND BY TURNING ON
THE DRAIN MOTOR FOR 2 MINUTES. REPLACE KEYPAD
AND CONSOLE.
B. IF CONTROL IS NOT OK (STILL SEES STUCK KEYS WITH
KEYPAD UNPLUGGED), IT WILL NOT TURN ON DRAIN
MOTOR. WAIT FOR AT LEAST 10 SECONDS. IF STILL NO
DRAIN RESPONSE, THEN REPLACE CONTROL OR LCD
DISPLAY MODULE (WHICHEVER ONE THE KEYPAD WAS
CONNECTED TO).
2. IF ALL KEYS APPEAR OK OR INTERMITTENT, AND KEYPAD IS
CAPACITIVE TOUCH TYPE, THEN:
- VERIFY TUB BRACKETS ARE SCREWED TO UNDERSIDE OF
COUNTERTOP AND NOT HANGING OVER KEYS (IF SCREW
HEAD TOO CLOSE, RELOCATE SCREW TO ALTERNATE HOLE).
- CHECK FOR EVIDENCE OF MOISTURE OR DEBRIS ON THE
SURFACE OF THE KEYS. IF EVIDENT, CLEAN AND INSTRUCT
CUSTOMER ABOUT KEEPING SURFACE CLEAN.
- CHECK ERROR CODE HISTORY FOR FAN ERROR 10-3
AS POTENTIAL CAUSE OF CONDENSATION ON USER
INTERFACE.
- VERIFY PRESENCE OF VENT CURRENT IF MODEL HAS
A VENT WAX MOTOR. REFER TO “LEAKS OR DRIPS ON
CABINET OR FLOOR” IN THE “TROUBLESHOOTING GUIDE”
SECTION.
DANGER
Electrical Shock Hazard
Only authorized technicians should perform
diagnostic voltage measurements.
After performing voltage measurements,
disconnect power before servicing.
Failure to follow these instructions can result in
death or electrical shock.
Содержание KDTM354E
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