12
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Refrigerator Operation
The refrigerator will not operate
■
Power cord unplugged? Plug into a grounded 3 prong outlet.
■
Is outlet working? Plug in a lamp to see if the outlet is
working.
■
Household fuse blown or circuit breaker tripped? Replace
the fuse or reset the circuit breaker. If the problem continues,
call an electrician.
■
Are controls on? Make sure the refrigerator controls are on.
See “Using the Controls.”
■
Is refrigerator defrosting? Your refrigerator will regularly run
an automatic defrost cycle. Recheck in 30 minutes to see if it
is operating.
■
New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
NOTE: Adjusting the temperature controls to the coldest
setting will not cool either compartment more quickly.
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its
high-efficiency compressor and fans. The unit may run even
longer if the room is warm, a large food load is added, doors are
opened often, or if the doors have been left open.
The refrigerator is noisy
Refrigerator noise has been reduced over the years. Due to this
reduction, you may hear intermittent noises from your new
refrigerator that you did not notice from your old model. Below are
listed some normal sounds with an explanation.
■
Buzzing - heard when the water valve opens to fill the ice
maker
■
Pulsating - fans/compressor adjusting to optimize
performance
■
Rattling - flow of refrigerant, water line, or from items placed
on top of the refrigerator
■
Sizzling/Gurgling - water dripping on the heater during
defrost cycle
■
Popping - contraction/expansion of inside walls, especially
during initial cool-down
■
Water running - may be heard when ice melts during the
defrost cycle and runs into the drain pan
■
Creaking/Cracking - occurs as ice is being ejected from the
ice maker mold
There is no audible door open alarm
Has the door been open less than 5 minutes? The door open
alarm will only flash when the door has been open for 5 minutes.
The audible alarm will sound the first time the door is left open for
more than 5 minutes. Subsequent door open alarms will only
flash. You must reset the audible alarm each time. See “Using the
Control(s).”
The doors will not close completely
■
Door blocked open? Move food packages away from door.
■
Bin or shelf in the way? Push bin or shelf back in the correct
position.
The doors are difficult to open
■
Are the gaskets dirty or sticky? Clean gaskets with mild
soap and warm water.
The lights do not work
■
Is the refrigerator in Sabbath mode? See “Using the
Controls.”
■
Has the door been open more than 10 minutes? See “Using
the Controls.”
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
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