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TERMS OF KITCHENAID GUARANTEE
("GUARANTEE")
Contact our distributor:
Telephone: +27 21 555 0700
You can contact our Customer Service Centre for Small Domestic Appliances
from 8.30 am to 1.00pm and from 1.30 pm to 5.00 pm or write to us at the following
address:
FOR UAE:
AL GHANDI ELECTRONICS.
POST BOX NO. 9098,
DUBAI, UNITED ARAB EMIRATES
Toll free number: +971 4 2570007
g) The costs of repair, including spare parts, and any postage costs (if applicable) for
the delivery of a defect-free product or product part shall be borne by the Guarantor.
The Guarantor shall also bear the postage costs for returning the defective product or
product part if the Guarantor or the country specific KitchenAid customer service centre
requested the return of the defective product or product part. However, the consumer
shall bear the costs of appropriate packaging for the return of the defective product or
product part.
h) To be able to make a claim under the Guarantee, the consumer must present the
receipt or invoice of the purchase of the product.
2) LIMITATIONS OF THE GUARANTEE
a) The Guarantee applies only to products used for private purposes and not for
professional or commercial purposes.
b) The Guarantee does not apply in the case of normal wear and tear, improper or
abusive use, failure to follow the instructions for use, use of the product at the wrong
electrical voltage, installation and operation in violation of the applicable electrical
regulations, and use of force (e.g. blows).
c) The Guarantee does not apply if the product has been modified or converted, e.g.
conversions from 120 V products to 220-240 V products.
d) The provision of Guarantee services does not extend the Guarantee period, nor
does it initiate the commencement of a new Guarantee period. The Guarantee period
for installed spare parts ends with the Guarantee period for the entire product.
e)
FOR SOUTH-AFRICA & UAE ONLY:
Further or other claims, in particular claims for damages, are excluded unless liability
is mandatory by law.
After expiry of the Guarantee period or for products for which the Guarantee does not
apply, the KitchenAid customer service centres are still available to the end-customer for
questions and information.
Further information is also available on our website:
- For U.K. & Ireland
www.kitchenaid.eu
- For South-Africa:
www.kitchenaidafrica.com
- For UAE:
www.KitchenAid-MEA.com
PRODUCT REGISTRATION
Register your new KitchenAid appliance now:
http://www.kitchenaid.eu/register
©2021 All rights reserved.
KITCHENAID and the design of the Stand Mixer are trademarks in the U.S. and elsewhere.
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