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AFTER SALES SUPPORT
Vacuum food sealer
Cleaning and care
1. Always unplug the unit before cleaning.
2. Do not immerse the unit in water or any other liquids.
3. Do not use abrasive products to clean the unit.
4. Wipe the outer surface with a soft, damp cloth and light detergent.
5. To clean the inside of the unit, wipe away any food or liquid with a paper towel.
6. Dry all parts thoroughly before you plug in and operate the unit again.
Important: the vacuum chamber may trap liquids that were drawn from the bag.
To clean it, use mild dish washing soap and a warm, damp cloth to wipe away any
liquids from the vacuum chamber. Dry thoroughly.
Any other servicing should be performed by an authorized service representative.
Do NOT attempt to repair or adjust any electrical or mechanical functions on this
unit. Doing so will void the warranty.
If you have any questions or comments regarding the unit’s operation or believe
any repair is necessary, please contact our after-sales department.
Nothing happens when I press the ’’VACUUM’’ button:
Make sure that the power cord is correctly plugged into the electrical outlet.
Make sure that the power cord is not damaged in any way.
Make sure that the electrical outlet is operative by plugging in another appliance.
If it’s not, please check the circuit breakers or fuses in your home.
Make sure that the bag is positioned correctly in the vacuum chamber.
Press down on both sides of the lid and make sure that it is locked in place.
Wait 25 minutes to allow the appliance to cool off, and then try using it again.
Air is not vacuumed from the bag:
Check that there are no gaps, folds, wrinkles, or holes in the pre-sealed bags.
Check for loose, worn, or cracked upper and lower sealing gaskets.
Foods with high liquid contents may prevent the bag from sealing properly. Cut
the bag open and wipe the top inside of bag, then reseal.
Check to see if bag is properly inserted into the vacuum chamber.
Make sure you’ve placed the bag in the proper position. When making a bag from
a roll, make sure that the end of the cut piece is on the sealing strip.
Bag melts:
The sealing strip may have been too hot during the sealing process. Allow the unit
to cool for 20 seconds between uses. If the bag continues to melt, allow unit to
cool with the lid in the upright position for 25 minutes before using.
Troubleshooting
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