DSJ-M9 Smart Device
19
4
Troubleshooting
Failure
Diagnosis
Solution
Power-on failure
Low Battery
Charge it for 4 hours.
Damaged Power key
Please obtain service from our authorized maintenance
station in your region or contact us.
The computer
cannot identify
device
Not logged in to the PC
software
After connecting USB cable with computer, please enter
the pin at the PC software to log in.
Bad data cable
Change the data cable.
USB driver installed
improperly
Install the USB driver again.
Files cannot be
copied
Insufficient account
permission
Under normal user account, only file reading is allowed.
To modify or delete files, please log in with the
administrator account.