NOTE: all troubleshooting items are listed in order of
operation.
Possible Cause
1.
Igniter electrode positioned wrong.
2.
Igniter electrode is broken.
3.
Igniter electrode not connected to igniter cable.
4.
Igniter cable pinched or wet.
5.
Piezo-igniter nut is loose.
6.
Broken igniter cable.
7.
Bad piezo-igniter.
Possible Cause
1.
Appliance burning vapors from paint, hair spray,
glues, etc.
2.
Gas leak.
Possible Cause
1.
Not enough fresh air is available for ODS/pilot
to operate.
2.
Low line pressure.
3.
ODS/pilot is partially clogged.
Possible Cause
1.
Gas leak.
2.
Control valve defective.
Possible Cause
1.
Gas supply turned off or manual shutoff valve closed.
2.
Control knob not in PILOT position.
3.
Control knob not pressed in while in PILOT position.
4.
Air in gas lines when installed.
5.
ODS/pilot is clogged.
6.
Gas regulator setting is not correct.
Possible Cause
1.
Control knob not fully pressed in.
2.
Control knob not pressed in long enough.
3. Manual shutoff valve not fully open
4.
Thermocouple connection loose at valve.
Remedy
1.
Replace igniter.
2.
Replace igniter.
3. Reconnect igniter cable.
4.
Free igniter cable if pinched by any metal or tubing.
Keep igniter cable dry.
5.
Tighten nut.
6.
Replace igniter cable.
7.
Replace piezo-igniter.
Remedy
1.
Ventilate room. Stop using odor-causing products
while heater is running
2.
Locate and correct all leaks.
Remedy
1.
Open window and/or door ventilation.
2.
Contact local gas company.
3.
Clean ODS/pilot.
Remedy
1.
Locate and correct all leaks.
2.
Replace control valve.
Remedy
1.
Turn on gas supply or open manual shutoff valve.
2.
Turn control knob while in PILOT position.
3.
Press control knob in while in PILOT position.
4.
Continue holding down control knob. Repeat igniting
operation until air is removed.
5.
Replace ODS/pilot assembly or get it serviced.
6. Replace gas regulator.
Remedy
1.
Press control knob in fully.
2.
After ODS/pilot lights, keep control knob pressed in
for 30 seconds.
3.
Fully open manual shutoff valve.
4.
Hand tighten until snug, then tighten 1/4 turn more.
TROUBLESHOOTING
Turn off and let cool before servicing. Only a qualified
service person should service and repair heater.
WARNING
When igniter button is pressed, there is no spark at ODS/Pilot.
Appliance produces unwanted odors.
Appliance shuts off in use.
Gas odor even when control knob is in OFF position.
When igniter button is pressed, there is a spark at ODS/pilot,
but no ignition.
ODS/pilot lights, but flame goes out when control knob is released.
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