24
TROUBLESHOOTING
NOTE: all troubleshooting items are listed in order of
operation.
When igniter button is pressed, there is no spark at ODS/Pilot.
Possible Cause
Remedy
1.
igniter electrode positioned wrong.
1.
Replace igniter.
2.
igniter electrode is broken.
2.
Replace igniter.
3.
igniter electrode not connected to igniter cable.
3. Reconnect igniter cable.
4.
igniter cable pinched or wet.
4.
Free igniter cable if pinched by any metal or tubing.
Keep igniter cable dry.
5.
Piezo-igniter nut is loose.
5.
Tighten nut.
6.
Broken igniter cable.
6.
Replace igniter cable.
7.
Bad piezo-igniter.
7.
Replace piezo-igniter.
Appliance produces unwanted odors.
Possible Cause
Remedy
1.
Appliance burning vapors from paint, hair spray,
1.
Ventilate room. Stop using odor-causing products
glues, etc.
while heater is running
2.
Gas leak.
2.
Locate and correct all leaks.
Appliance shuts off in use.
Possible Cause
Remedy
1.
Not enough fresh air is available for ODS/pilot
1.
Open window and/or door ventilation.
to operate.
2.
Low line pressure.
2.
Contact local gas company.
3.
ODS/pilot is partially clogged.
3.
Clean ODS/pilot.
Gas odor even when control knob is in OFF position.
Possible Cause
Remedy
1.
Gas leak.
1.
Locate and correct all leaks.
2.
Control valve defective.
2.
Replace control valve.
When igniter button is pressed, there is a spark at ODS/pilot,
but no ignition.
Possible Cause
Remedy
1.
Gas supply turned off or manual shutoff valve closed.
1.
Turn on gas supply or open manual shutoff valve.
2.
Control knob not in PILOT position.
2.
Turn control knob while in PILOT position.
3.
Control knob not pressed in while in PILOT position.
3.
Press control knob in while in PILOT position.
4.
Air in gas lines when installed.
4.
Continue holding down control knob. Repeat igniting
operation until air is removed.
5.
ODS/pilot is clogged.
5.
Replace ODS/pilot assembly or get it serviced.
6.
Gas regulator setting is not correct.
6. Replace gas regulator.
ODS/pilot lights, but flame goes out when control knob is released.
Possible Cause
Remedy
1.
Control knob not fully pressed in.
1.
Press control knob in fully.
2.
Control knob not pressed in long enough.
2.
After ODS/pilot lights, keep control knob pressed in
for 30 seconds.
3. Manual shutoff valve not fully open.
3.
Fully open manual shutoff valve.
4. Thermocouple connection loose at valve.
4.
Hand tighten until snug, then tighten
1
⁄
4
turn more.
WARNING
Turn off and let cool before servicing. Only a qualified
service person should service and repair heater.
