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GME CONTRACT WARRANTY AGAINST DEFECTS

This warranty against defects is given by GME Pty Ltd ACN 000 

346 814 (We, us, our or GME). Our contact details are set out 

in clause 2.7. This warranty statement only applies to products 

purchased in Australia. Please contact your local GME distributor 

for products sold outside of Australia. Local distributor details at 

www.gme.net.au/export.

1. Consumer guarantees

1.1   Our goods come with guarantees that cannot be excluded 

under the Australian Consumer Law. You are entitled 

to a replacement or refund for a major failure and for 

compensation for any other reasonably foreseeable loss or 

damage. You are also entitled to have the goods repaired or 

replaced if the goods fail to be of acceptable quality and the 

failure does not amount to a major failure.

1.2   To the extent we are able, we exclude all other conditions, 

warranties and obligations which would otherwise be implied.

2.  Warranty against defects

2.1   This warranty is in addition to and does not limit, exclude or 

restrict your rights under the Competition and Consumer Act 

2010 (Australia) or any other mandatory protection laws that 

may apply.

2.2   We warrant our goods to be free from defects in materials 

and workmanship for the warranty period (see warranty table) 

from the date of original sale (or another period we agree to 

in writing). Subject to our obligations under clause 1.2, we 

will at our option, either repair or replace goods which we 

are satisfied are defective. We warrant any replacement parts 

for the remainder of the period of warranty for the goods into 

which they are incorporated.

2.3   To the extent permitted by law, our sole liability for breach 

of a condition, warranty or other obligation implied by law is 

limited: 

 

(a)  in the case of goods we supply, to any one of the following 

as we decide -

 

(i)   the replacement of the goods or the supply of equivalent 

goods;

 

(ii)  the repair of the goods; 

 

(iii)  the cost of repairing the goods or of acquiring equivalent 

goods; 

 

(b)  in the case of services we supply, to any one of the 

following as we decide – 

 

(i)  the supplying of the services again; 

 

(ii)  the cost of having the services supplied again.

2.4   For repairs outside the warranty period, we warrant our 

repairs to be free from defects in materials and workmanship 

for three months from the date of the original repair. We 

agree to re-repair or replace (at our option) any materials or 

workmanship which we are satisfied are defective.

 2.5   We warrant that we will perform services with reasonable 

care and skill and agree to investigate any complaint 

regarding our services made in good faith. If we are satisfied 

that the complaint is justified, and as our sole liability to you 

under this warranty (to the extent permitted at law), we agree 

to supply those services again at no extra charge to you.

2.6   To make a warranty claim you must before the end of the 

applicable warranty period (see warranty table), at your 

own cost, return the goods you allege are defective, provide 

written details of the defect, and give us an original or copy 

of the sales invoice or some other evidence showing details of 

the transaction.

2.7   Send your claim to:  

GME Pty Ltd.  

17 Gibbon Rd, Winston Hills, NSW 2153, Australia.  

Tel: (02) 8867 6000, Fax: (02) 8867 6199  

Email: [email protected]

2.8   If we determine that your goods are defective, we will 

pay for the cost of returning the repaired or replaced 

goods to you, and reimburse you for your reasonable 

expenses of sending your warranty claim to us. 

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