Page 17 of 17 King Pigeon Hi-Tech. Co., Ltd. Page 17 of 17 Ver 1.1 File No.:KPA1010
A Professional GSM Alarm System designer and manufacturer!
GSM SMS Controller System &GSM House Alarm System&
GSM Elderly Guarder & GPRS Telemetry Data Logger.
Http://www.GSMalarmsystem.com
11. Warranty
1) This system is warranted to be free of defects in material and workmanship for one year from the date of
purchase.
2) This warranty does not extend to any defect, malfunction or failure caused by abuse or misuse by the
Operating Instructions. In no event shall the manufacturer be liable for any alarm system altered by
purchasers.
12.Trouble Shooting Guide
PROBLEM
CAUSE
POSSIBLE SOLUTION
GSM Module
initialization
failed
1) Backup battery with low voltage;
GSM Module connection
loose in transportation;
2) GSM Signal is too
weak.
1) Please contact the AC Power;
2) Please help to take the panel to a mobile phone repairmen store, and
then ask the engineer to check the GSM Module socket and the
GSM Module connection;
3) Please change another position to install the alarm panel.
Automatically
Restart
1) Backup battery with low
voltage.
1) Please help to contact the AC Power.
False Alarm
1) PIR Motion sensor installation
incorrect;
1) Please see the PIR Motion sensor installation user manual carefully.
Alarm without
SMS /Dial/
No action after
send SMS
1) GSM Operator
communication protocol;
2) Haven’t setup SMS Alert/Auto
dial Numbers.
3) Caps Lock letters in the SMS.
1) Please setup the SMS Alert Numbers;
2) Please help to see the sample of setup the telephone numbers;
3) Please check the commands with CAPS LOCK and correct format.
4) Also, please help to change another GSM Operator SIMCard to test
it.
Cannot call the
control panel
1) Country code incorrect;
2) GSM Signal is too weak
1) Please check plus the country code, e.g.: 0086 or +86;
2) Please put the control panel in strong signal coverage area or ask the
engineer to change the long GSM ANT.
Big noise while
two way
communication
1) Near-Cross interference;
2) GSM Signal is too weak.
1) Please make sure the other phone is more than 500meters away
from the control panel;
2) Please put the control panel in strong signal coverage area or ask the
engineer to change the long GSM ANT.
The End!
Any questions please help to contact us feel free.
Email Us:
Http://www.GSMalarmsystem.com
Http://www.KingPigeon.com.cn