CP Filter Series Technical Manual
16
Unfiltered Water
Problem
Reason
Solution
1. Water meter disc not
turning
q
Non-conforming meter drive pawl.
q
Meter drive spring installed wrong.
q
No back pawl not installed.
q
Damaged tooth on the meter disc.
q
Damaged gear in the gearing stack.
n
Replace meter drive pawl.
n
Reinstall meter drive spring.
n
Install no back pawl.
n
Replace meter disc.
n
Regear Level 1 Assembly and check
allowable flow rates.
2. Unit will not
regenerate
automatically
q
Water meter disc is not turning.
q
Control disc will not automatically advance
out of service position.
q
Damaged teeth on control disc.
n
See number 1 above.
n
Replace regeneration start pawl.
n
Replace control disc.
3. The by-pass is open
q
An open by-pass allows water to flow
around the system without any treatment
at all.
n
Close the by-pass.
4. The by-pass is
leaking
q
This can be determined by testing the
water before the by-pass and after the
by-pass.
n
Repair or replace the by-pass.
Water Running to Drain
Note:
With softeners and filter/softeners, start by testing the drain water. If the drain water is hard, the tank currently in
service has a problem with its drain valve. If the drain water is soft, start with number 1 below.
Problem
Reason
Solution
1. The balance piston
O-ring is not seated
properly
q
Water will leak past an improperly seated
balance piston O-ring and out the drain.
n
Depress the actuator several times to
seat the O-ring. Replace worn or non-
conforming O-ring.
2. Bad control disc
q
A scored control disc will allow a fast drip
to a pencil-sized stream to flow through
the drain.
n
Replace the control disc.
3. The drain or control
valve seals are not
seating properly
q
Foreign matter under the seals will not
allow them to seat properly.
n
Disassemble and remove the foreign
matter from seals or replace seals.
4. Low water pressure
q
If the water pressure is less than 25 psi
at the brine fitting, the system may not
operate properly.
q
Test Backwashing Filters with the unit
in Backwash and 1 faucet (cold) running
water.
n
Increase water pressure.
5. The Main Valve
piston quad rings or
Level 4 internal quad
rings are not sealing
q
The quad rings may be rolled, pinched,
torn or just dirty.
q
The quad rings may be chloramine or
chlorine damaged if on a chlorine treated
water supply.
n
Replace and re-silicone the quad rings.
n
Replace quad rings with silicone seals.
Order chloramine kit, part number 10534A.
