9
Air-Activated Powerline PRO Filter
Troubleshooting Guides
Symptom
Probable Cause
Correction
1. Fails to Regenerate
Automatically
Power supply plugged into
intermittent or dead power source
Connect to constant power source
Improper control valve
programming
Reset program settings
Defective power supply
Replace power supply
Defective drive motor
Replace motor (contact Dealer)
2. Regeneration at
Wrong Time
Time of day improperly set, due to
power failure
Reset time of day programming
and install 9-volt battery
Regeneration time set improperly
Reset regeneration time
programming
3. Poor Water Quality
Check items listed in #1 and #2
Iron or Sulfur Bacteria found
Add further treatment
Change in water quality
Have dealer retest water
By-pass valve open
Close by-pass valve
Channeling
Check for too slow or high service
flow. Check for media fouling.
Lack of aeration in water
Program valve to draw air
more frequently. Increase number
of minutes in air draw cycle. Clean
injection assembly and screen.
(contact Dealer)
4. Loss of Water
Pressure
Scaling / fouling of inlet pipe
Clean or replace pipeline.
Pretreat to prevent.
Fouled media
Clean media. Pretreat to prevent.
Improper backwash setting
Backwash more frequently
5. Continuous Flow
To Drain
Foreign material or media in
control
Call Dealer. Clean valve and replace
pistons and seals. Verify proper
Backwash Flow Control.
Internal control leak
Same as above.
Valve jammed in backwash or rapid
rinse position
Same as above.
Motor stopped or jammed
Check for jammed piston. Replace
piston and seals. Replace motor if
motor is unresponsive.
6. Media in Service
Line
Plumbed in backward
Re-plumb the system properly
Internal leak in unit
Call Dealer
7. Media Flows to Drain
Media did not soak long enough
Re-soak the media for a longer
length
Incorrect or missing drain flow
control
Check for proper flow control. Call
dealer, if problems persist.
