8
1.800.933.0771
972.385.0100
parts.kidkraft.com
KidKraft Limited Warranty
MISSING OR DAMAGED PARTS:
KidKraft will replace any parts within 90 days from date of purchase found to be missing from or
damaged in the original packaging. See Fig.1
Fig. 1
Product Age (All Parts)
Consumer Pays
0-90 Days from date of purchase
$0 for Part + Free Shipping
DEFECTS IN MATERIAL AND WORKMANSHIP:
KidKraft warrants that this product is free from defects in materials and workmanship for a period of one
(1) year from the original date of purchase (dated sales receipt and/or product registration is required).
This one (1) year warranty covers all parts including wood, hardware, and all accessories (Such as
swings, rides, and slides). See Fig. 2
Fig. 2
Product Age (All Parts)
Consumer Pays
91 Days to 1 Year
$0 for Part + Free Shipping
WOOD ROT, DECAY, AND INSECT DAMAGE:
All wood carries a five (5) year warranty against rot, decay, and insect damage (dated sales receipt
and/or product registration is required). Refer to the schedule below for charges associated with
replacement of wood parts under this
Limited Warranty.
See Fig. 3
Fig. 3
Product Age (Wood Parts)
Consumer Pays
0 Days to 1 Year
$0 for Part + Free Shipping
After 1 Year to 5 Year
$0 for Part + Shipping & Handling
Over 5 Years
100% for Part (if available) + Shipping & Handling
This warranty applies to the original owner and registrant and is non-transferable. Regular maintenance
is required to ensure the integrity of this product. Failure by the owner to maintain the product according
to the maintenance requirements may void this warranty.
This Limited Warranty does NOT cover:
• Any inspection cost
• Labor and/or costs for replacement of any defective item(s), including but not limited to,
professional installer costs
• Incidental or consequential damages, including but not limited to, as a result of set relocation,
move and/or reinstall
• Cosmetic defects which do not affect performance or integrity of a part or the entire product
• Vandalism, improper use or installation, or acts of nature, including but not limited to, high winds,
fire, and flood
• Minor twisting, warping, checking, or any natural occurring properties of wood that do not affect
performance or integrity.
• Any KidKraft product purchased, including but not limited to, a non-approved retailer, auction
houses, second-hand, and as-is clearance items.
KidKraft products have been designed for safety and quality. Modifications made to the original product
may damage the structural integrity of the unit leading to failure and possible injury. KidKraft cannot
assume any responsibility for the modified products. Furthermore, modifications void all warranties.
This product is warranted for
RESIDENTIAL USE ONLY.
Under no circumstance should a KidKraft
product be used in public settings such as schools, churches, playgrounds, parks, home and
professional day cares and the like. Such use may lead to product failure and potential injury. Public use
will void this warranty. KidKraft disclaims all other representations and warranties of any kind, express or
implied.
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