The contents of this manual are subject to change without prior notice.
The screen won't light up after being
turned on
The screen is stuck at "Connecting..."
The fault indicator flashes quickly
The communication indicator flashes slowly
The bluetooth interface displays:
"Disconnect"
Check whether the communication cable has the right core order, the connection
is properly done and the controller functions normally, etc.
Some abnormality occurs to the controller. Check the error code, pinpoint the
cause, analyze and solve it.
Communication between the display unit and controller is abnormal. Check the
connection cable and controller.
The Bluetooth communication status is shown as:
1) The mobile App is not connected to the controller;
2) The device is visible to the mobile App's search, but the problem still lingers
on. Check the cable connecting the display unit and the controller;
3) The device is invisible to the mobile App's search. Check whether it has been
paired with some other mobile phone;
(Note: this menu is only available to the display units with the optional bluetooth
function)
Code:1.1.24.01469
Symptoms
Causes and solutions
Model
：
4845
HW
-
ver
：
00
.
02
.
07
SW
-
ver
：
00
.
00
.
04
Serial
：
160300032
10
.
9 Bluetooth connection status
BLE
STATUS
Connected
Bluetooth icon
Indicating a bluetooth connection status
1
2st-level
menu
Controller model
Hardware version
Software version
Controller serial number
①
When "Disconnect" is displayed on the screen, it indicates no Bluetooth device is currently
connected.
②
When "Connected", it indicates some Bluetooth device has been connected.
③
Bluetooth functions and this menu are only available to the "RM-5B" display unit, and not the "RM-5"
unit.
④
The App is only compatible with Android phones with an OS version of 4.3 or above and iphones.
Menu level
Page
Item
Description
10.8 Device information
INFO
4845
Ver
:
00
.
00
.
04
SN
:
16030032
Device information icon
Product model
Software version
Product serial number
11.
COMMON PROBLEMS AND SOLUTIONS