Service and Maintenance
2
Keysight U1190A Series Service Guide
43
Returning the Instrument for Service
Before shipping your instrument for repair or replacement, Keysight recommends
that you acquire the shipping instructions from the Keysight Technologies Service
Center. A clear understanding of the shipping instructions is necessary to secure
your product for shipment.
1
Attach a tag to the instrument with the following information:
– Name and address of owner
– Instrument model number
– Instrument serial number
– Description of the service required or failure indications
2
Remove all accessories from the instrument. Do not include accessories unless
they are associated with the failure symptoms.
3
Place the instrument in its original container with appropriate packaging
material for shipping.
If the original shipping container is not available, place your unit in a container
that will ensure at least 4 inches of compressible packaging material around all
sides for the instrument. Use static-free packaging materials to avoid additional
damage to your unit.
NOTE
Keysight suggests that you always insure your shipments.
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