Troubleshooting and Maintenance
3
Keysight M1970 Series User’s Guide
45
Returning an M1970 Series Mixer for Service
Contacting Keysight
Assistance with test and measurement needs and information or finding a local
Keysight office are available on the Web at:
http://www.keysight.com/find/assist
If you do not have access to the Internet, contact your field engineer.
Shipping your product to Keysight for service or repair
If you wish to send your product to Keysight for service or repair:
– Include a complete description of the service requested or of the failure and a
description of any failed test and any error message.
– Remove and retain the front handles and all rack mount hardware. The product
should be sent to Keysight in the same configuration as it was originally
shipped.
– Ship the product using the original or comparable antistatic packaging
materials.
– Contact Keysight for instructions on where to ship your product.
NOTE
In any correspondence or telephone conversation, refer to the Keysight product
by its model number and full serial number. With this information, the Keysight
representative can determine the warranty status of your unit.
Содержание M1970 Series
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