Quick Start Guide N5511A-K26
41
Return Procedure
Shipping the instrument
Use the following procedure to package and ship your instrument for service. For instructions on
removing an instrument from the system and re-installing it, refer to the system user’s guide.
Table 18-1
To package the instrument for shipping
Step
Notes
1.
Place the instrument in its original packaging materials.
Use original packaging or comparable.
2.
Surround the instrument with at least 3 to 4 inches of its
original packing material or bubble-pack to prevent the
instrument from moving in its shipping container.
3.
After wrapping it with packing material, place the
instrument in its original shipping container or a strong
shipping container.
The shipping container must be large and
strong enough to accommodate your
instrument and allow at least 3 to 4 inches
on all sides for packing material.
4.
Seal the shipping container securely with strong nylon
adhesive tape.
5.
Mark the shipping container “FRAGILE, HANDLE WITH
CARE” to help ensure careful handling.
6.
Use the address obtained from your Keysight customer
engineer.
7.
Retain copies of all shipping papers.
Damage can result if the original packaging materials are not used. Packaging materials should
be anti-static and cushion the downconverter on all sides. NEVER USE STYRENE PELLETS IN
ANY SHAPE AS PACKAGING MATERIALS. They do not adequately cushion the instrument or
prevent it from moving in the shipping container. Styrene pellets can also cause equipment
damage by generating static electricity or by lodging in fan motors.