Keysight Technologies M9506A, Руководство для стартапов

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Keysight M9506A AXIe Chassis Startup Guide 33
Service and Support
If You Should Need to Return the Chassis for Service
Should you need to return the chassis for service, follow these steps:
1 Review the warranty information for your product.
2 Contact Keysight to obtain a Return Material Authorization (RMA) and return
address. If you need assistance finding Keysight contact information go to
www.keysight.com/find/assist (worldwide contact information for repair and
service) or refer to the Support information on the product Web page at:
PC Tested Configurations with PXIe/AXIe Chassis - Technical Overview .
3 Write the following information on a tag and attach it to the malfunctioning
equipment.
– Name and return address of owner. A Post Office box is not acceptable as a
return address.
– Product model number (for example,
M9506A
)
– Product serial number (for example,
TWxxxxxxxx
). The serial number label
is located on the chassis back panel. The serial number can also be read
via LAN interface, but only after the software is installed.
– Completely describe the failure and service required. Provide as much
detail as possible about your chassis and host PC configuration, the nature
of the problem and the conditions under which it occurred.
4 Carefully pack the chassis in its original ESD bag and packing carton. If the
original carton is not available, use bubble wrap or packing peanuts and place
the instrument in a sealed container and mark the container “
FRAGILE
”.
5 On the shipping label, write
ATTENTION REPAIR DEPARTMENT
and the RMA
number.
If any correspondence is required, refer to the product by serial number and
model number.