TA7004NT TimeAttendance Terminal User Manual V1.00
27
Chapter 5 Trouble shooting
NO
Descriptions
Solution
1
No response for flashing
(
indicator off
,
buzzer no beeping
)
Power problem
(
check power supply
)
Invalid card type
(
use supported card
)
2
Door stays opened
Set short relay responding time in manage menu
3
Password missing
Reset password in PC.(Connect to PC fisrt)
4
Can not open door by flashing card
Device not powered up
(
TA7003NT
、
lock
)
Invalid card
(
register your card
)
Door open mode (Set to Card, not Card + PIN)
5
Set door open mode as “Card + PIN” in
normal state, but can not open the door by
card + PIN.
Invalid card
(
register your card
)
Wrong password (Check password or set a new
one)
Press # when finish entering password
Enter password 3 or 4 seconds later (must be
entered in 10 seconds
)
6
Can not open the door by PIN when it’s
normal state.
Fail add PIN user
(
Retry
)
Wrong password (enter the password again)
Forget to press “ * ” before entering PIN.
Forget to press ” # “ after entering PIN.
Wrong door open mode (To set door open mode as
PIN or Card + PIN)
7
Door bell not working
No connected door bells
Cable problem
Faulty door bells
8
Wrong Time/Date
Set Time/Date in manage menu.