26
Problem
Possible Causes
Remedy
Unsatisfactory
washing result.
Your laundry is too soiled for
the wash programme you
have chosen.
Choose a programme that is
suitable.
Amount of detergent
used is insufficient.
Adjust the amount of detergent
based on the amount the
laundry is soiled.
Check your detergent
instructions, make sure you are
adding the correct amount for
the weight of your load.
You’re machine is
overloaded.
Load the correct weight of
laundry. Check the programme
table. Not all programmes allow
10kgs of laundry.
The water in your area may
be very hard.
Check the detergent guidelines,
you may need to increase the
amount of detergent used.
You may not have loaded
your laundry evenly.
Load your laundry correctly.
You can’t see water in the
drum during washing.
No fault. Water is in the
unseen part of the drum.
-
The laundry has detergent
residue after washing.
Non-dissolving particles of
some detergents may stick
to your laundry and show as
white spots.
Perform an extra rinse by
setting your machine to “Rinse”
programme, or clean the spots
using a brush after your laundry
is dry.
Grey spots appear on the
laundry.
The reason for such spots
may be oil, cream or
ointment.
Apply the maximum amount
of detergent instructed by the
detergent manufacturer in the
next washing operation.
Spinning operation is not
performed or runs late.
No fault. Unbalanced load
control system has been
activated.
Unbalanced load control
system will try to spread your
laundry by tumbling for a while.
Spinning operation will begin
after your laundry is spread.
Place the laundry in the
machine in a balanced fashion
the next time.
Kenwood 10kg Washing Machine K1014WM18 Manual.indd 26
21/06/2018 08:17
