Problem
Cause and Solution
The juicer will not operate
●
Juicer not plugged in.
●
Juicer not assembled correctly. Check that:
●
●
Lid latches are correcting locked in place.
●
●
Pulp collector is in place and latched
correctly.
Motor appears to slow or
●
Refer to the recommended usage chart to
stop during use
check that you are using the correct speed.
●
If processing hard or fibrous foods, check
that the pulp collector is not full and that
there is not a build up of pulp on or around
the filter.
Switch off and unplug, then empty the
pulp collector and clean the filter/holder.
Pulp too wet and low juice
●
Use a slower juicing action and process
extraction
small quantities at a time.
●
Clean filter if processing very fibrous foods.
●
Refer to the recommended usage chart to
check that you are using the correct speed.
Juice leaking between lid
●
Wrong speed used. Refer to the
and pulp collector
recommended usage chart.
●
Food pushed down feed tube too fast. Use
a slower action.
●
Check pulp collector is latched correctly.
Anti-drip spout dripping
●
Ensure the majority of juice has exited the
spout before turning to the anti-drip
position.
Pulp falls onto the work surface
●
Use a slower action when removing the
when removing the pulp
collector and make sure you slide it along
collector
the underside of the lid to wipe the pulp
into the collector.
●
Clear the pulp collector regularly to prevent
an excessive build up of pulp on the lid
and bowl chute.
6
troubleshooting guide
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