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care & cleaning
• Switch off, unplug and allow the
appliance to cool down completely
before cleaning.
• Never immerse the induction hob in
water.
Hob plate, body and control
panel:
• Wipe with a soft damp cloth or
non– abrasive cleaner and dry
thoroughly. Ensure all traces of
cleaner are removed. Do not use
abrasive or scouring
detergents/powders, scouring
pads or steel wool as they will
damage or crack the hob plate or
damage the control panel.
• Dust, fat and liquids from food that
has boiled over must be removed
as soon as possible. If they are
allowed to harden they become
increasingly difficult to remove. Do
not use a knife or other sharp
utensil as these may damage the
hob plate or control panel.
Air entry and air vent:
• After long periods of use dirt and
dust may accumulate in the air
entry or air vent. Clean with a soft
flexible brush. Never wash using
water.
service and customer
care
l
If the cord is damaged it must, for
safety reasons, be replaced by
KENWOOD or an authorised
KENWOOD repairer.
l
If you experience any problems
with the operation of your
appliance, before requesting
assistance refer to the
“troubleshooting guide” section in
the manual or visit
www.kenwoodworld.com.
l
Please note that your product is
covered by a warranty, which
complies with all legal provisions
9
problems
suggestions
After the appliance is plugged • Check that the plug is inserted correctly
in and the power button is
and that the power is switched on.
turned on
no indicators are lit
• Where fitted check the plug fuse.
The LED display light up, but • Check that pan is present.
heating does not start when • Check suitability of the pan.
power control is adjusted
• Check that pan is centrally located.
Heating stops suddenly
• Check power supply to the appliance.
during operation
• Check the air entry or the air vent is
not blocked.
• Check the timing period has not ended.
• Check the appliance has not overheated
or entered error mode – unplug, allow to
cool and try again later.
Failure codes occur:
• Appliance may have overheated/boiled
E3, E6
dry. Unplug the appliance, allow to cool
and try again later.
E7, E8
• Fluctuation in mains supply. Unplug the
appliance and wait until the power
supply is stable.
E1, E2, E4, E5, Eb
• Send it to a service facility for repair.
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