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Troubleshooting
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Troubleshooting
Error Message
Cause
Solution
USB Device
Error!!
The connected USB device is rated
a current capacity higher than the
allowable limit.
Check the USB device. Some trouble may have
occurred to the connected USB device.
Change the source to any source other than
USB. Remove the USB device.
Authorization
Error
Connection to the iPod has failed.
• Remove the iPod and then reconnect it.
• The unit does not support the iPod.
See
Connectable iPod/iPhone (P.122)
.
Update your
iPod
The iPod’s software is an older
version which the unit can not
support.
The unit may not support the connected iPod
model.
Confirm that the software for the iPod is the
latest version.
See
Connectable iPod/iPhone (P.122)
.
Navigation
Error. Please
turn on power
again later.
The communication error has
occurred due to severely cold
temperature.
Turn on power again after warming your car
interior.
Check
Application
The Aha application is stopped.
Start the Aha application of the your device.
Please update
your Aha
application
The Aha application is an older
version which the unit can not
support.
Confirm that the Aha application is the latest
version.
SIRIUS XM
Check Tuner
A SiriusXM tuner is not connected
to this unit.
Check that the connected SiriusXM Connect
Vehicle Tuner is connected.
Subscription
Updated - Press
Return To
Continue
The SiriusXM subscription has been
renewed.
Pressing the Control knob will clear the error
message.
Channel Not
Available
The currently selected channel is
unavailable.
—
Ch
Unsubscribed
The currently selected channel is
not subscribed to.
—
Check Antenna No antenna is connected to the
SiriusXM tuner.
Check that an antenna is connected to the
SiriusXM tuner.
No Signal
No SiriusXM radio signal is received.
—
Resetting the Unit
If the unit or the connected unit fails to operate properly, reset the unit.
1
Press the <Reset> button.
The unit returns to factory settings.
NOTE
• Disconnect the USB device before pressing the <Reset> button. Pressing the <Reset> button with the USB device
connected can damage the data stored in the USB device. For how to disconnect the USB device, see
How to
Play Media (P.13)
.
• When the unit is turned on after resetting, the Initial SETUP screen appears. See
Initial setup (P.11)
.
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