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PROBLEM

POSSIBLE CAUSE

POSSIBLE SOLUTION

The appliance does

not start.

There is connection problem.

Check if the appliance is

connected to the mains and if

the plug is inserted firmly into

the wall socket.

The jar is not placed properly.

The appliance is defective.

Switch off the appliance and

unplug it. Go to the nearest

KENT authorized service centre 

for assistance.

The appliance suddenly

stops working while

running.

The appliance has overheated.

Let the appliance cool for 20 - 30 

minutes.

The appliance is overloaded.

Remove some ingredients, add

some water and try again.

The appliance is defective.

Switch off the appliance and

unplug it. Go to the nearest

KENT authorised service centre 

for assistance.

The appliance make

slots of noise.

The jar is not placed properly.

Reposition the jar in the correct 

position.

The blender’s inner drive is 

broken.

Switch off the appliance and

unplug it. Go to the nearest

KENT authorised service centre

for assistance.

Motor does not work 

properly.

The appliance is defective.

Switch off the appliance and 

unplug it. Go to the nearest 

KENT authorised service centre 

for assistance.

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