Terms & Conditions of Warranty
KENT warrants all new products manufactured by it to be free from defects in material and
workmanship under normal usage and service from the date of purchase as under:
1.
The warranty period commences from the
date of purchase by the first end-user. During
this warranty period of one year, KENT or its
Authorised Service Provider (ASP) will
replace or repair any part of the KENT water
dispenser that in their opinion is defective in
o p e r a t i o n d u e t o fa u l t y m a t e r i a l o r
workmanship (i.e. manufacturing defects)
with the exception of consumables such as
sediment filter, carbon filter and RO/ UF
membrane. However, if the RO/ UF membrane
gets clogged within first six months of
installation, it shall be cleaned/ repaired/
replaced at no extra charges.
2.
Kent warrants the her mitically sealed
compressor for one year from the original
verified installation date. This extended
warranty does not apply to any electrical
controls, condenser, evaporators, temperature
controls, other supplemental changes or
supplies which are covered by our standard
warranty.
3.
KENT or its ASP shall not be held liable for
leakage of gas from compressor in any
circumstances. However, KENT or its ASP
shall refill gas if customer agrees to bear
expense.
4.
The original purchaser of the unit can avail
services under warranty at the point of sale by
producing the damaged parts along with the
original invoice.
5.
This warranty is not valid if the unit is not
operated under normal municipal water or
well water condition or is subjected to
temperature above 35°C.
6.
Product returned to KENT or its ASP for
warranty check, must be shipped, freight
prepaid.
7.
KENT or its ASP shall not be held liable for
claims exceeding the cost of repair of the
defects in workmanship.
8. This warranty agreement shall not be
interpreted to render KENT or its ASP
responsible for injuries or damages of any
kind-direct, consequential or contingent to
person or property.
9. KENT or its ASP shall not be held responsible
by representative or buyer for failures caused
due to Forces Majeures such as floods,
earthquakes or due to other reasons such as
transportation strikes, labour disputes with
outside suppliers or due to reasons beyond
the control of KENT or its ASP. They shall not
be forced to abide by any obligations of the
warranty agreement.
10. KENT or its ASP shall not be held liable for
repair or alterations made without prior
written approval, clogging by suspended
matter, precipitates or biological growth or
due to lack of proper maintenance.
11. KENT or its ASP cannot and shall not be held
liable for any sickness or illness due to the
consumption of drinking water from KENT
water dispenser as KENT or its ASP does not
have any control over the maintenance and
usage of water dispenser.
12. This warranty agreement excludes all
products/ component parts or damage to any
part of this water dispenser which, in the
opinion of KENT or its ASP, have been
s u b j e c t e d t o m i s u s e, m i s a p p l i c a t i o n ,
negligence, alteration or accident or
operation contrar y to our instructions,
incompatibility with accessories not installed
by KENT or its ASP or that have been repaired
with component parts other than those
manufactured by or obtained from KENT or its
ASP. Damages caused by freezing, flood, fire
or Act of God are not covered by this warranty.
In all such cases regular charges will apply.
This limited warranty does not include service
to diagnose a claimed malfunction in the
dispenser.
13. KENT reserves the right to alter or improve
design and specifications at any time without
any contingent obligations to prospective
buyers or owners of the products previously
sold.
14. Any disagreements and obligations based
upon the purchase of KENT products and
thereby imposed on KENT and its ASP shall
be governed by and construed according to
the laws of INDIA and subject to the
jurisdiction of Delhi Courts only.
15. KENT or its ASP holds no warranty liability on
this water dispenser other than that specified
herein. This warranty is in lieu of all other
warranties, expressed or implied, including
warranties of fitness for a particular purpose.
KENT or its ASP does not authorize any
person or representative to assume for them
any other obligations on the sale of this water
dispenser.
16. Under no circumstances are the terms
m e n t i o n e d a b ove n e g o t i a bl e a n d n o
employee of KENT or its ASP has the authority
to suspend them.
