7
Terms & Conditions of Warranty
KENT warrants all new products manufactured by it to be free from defects in material and
workmanship under normal usage and service from the date of purchase as under:
1.
The Warranty period commences from the
date of installation by the first end-user.
During this Warranty period of one year, KENT
Purifiers or its Authorised Service Provider
(ASP) will replace or repair any part of KENT
Purifiers, that in the opinion of KENT Purifiers
or its ASP, would be defective in operation due
to faulty material or workmanship (i.e.
manufacturing defects) with the exception of
consumables such as Sediment Filter,
Carbon Filter and RO/UF Membrane.
However, if the RO/UF Membrane gets
clogged within first one year and/or if the
filters get clogged within first six months, they
shall be cleaned / repaired / replaced at no
extra charge.
2.
The product's plastic body is not covered
under Warranty and hence, it must be handled
with care to guard against breakage.
3.
The original purchaser of the unit can avail
services under Warranty at the point of sale,
by producing the damaged part(s) along with
the original invoice.
4.
This Warranty is void if the unit is not operated
under normal municipal water or well water
conditions or is subjected to the temperature
above 40°C.
5.
Product returned to KENT Purifiers or its ASP
for Warranty examination must be shipped
freight prepaid.
6.
KENT Purifiers or its ASP shall not be held
liable for claims exceeding the cost of repair of
the defects in workmanship.
7.
This Warranty Agreement shall not be
interpreted to render KENT Purifiers or its
ASP liable for injuries or damages of any kind -
direct, consequential or contingent to
persons or property.
8.
KENT Purifiers or its ASP shall not be held
responsible by representative or buyer for
failure to abide by any of the obligations of this
Warranty Agreement if such failures are the
result of circumstances of Forces Majeures:
s u c h a s, bu t n o t l i m i t e d t o, f l o o d s,
earthquakes, transportation strikes, labour
disputes with outside suppliers or any other
conditions beyond the control of KENT
Purifiers or its ASP.
9.
KENT Purifiers or its ASP shall not be held
liable for repair or alterations made without
prior written approval; for products clogged by
suspended matter, precipitates or biological
growth; or for failures resulting from the lack of
proper maintenance.
10. KENT Purifiers or its ASP cannot and shall not
be held liable for any sickness or illness due to
the consumption of drinking water from any
water purifier supplied by KENT Purifiers,
since KENT Purifiers or its ASP does not have
any control over the maintenance and usage
of water purifier.
11. This Warranty Agreement excludes all
products/component parts or damage to any
part of this water purifier which, in the opinion
of KENT Purifiers or its ASP, have been
s u b j e c t e d t o m i s u s e ; m i s a p p l i c a t i o n ;
negligence; alteration; accident or operation
contrary to our instructions, incompatibility
with accessories not installed by KENT
Purifiers or its ASP, or that have been repaired
with component parts other than those
manufactured by or obtained from KENT
Purifiers or its ASP. Damage caused by
freezing, flood, fire or Act of God is not
covered by this Warranty. In all such cases
regular charges will apply. This limited
Warranty does not include ser vice to
diagnose a claimed malfunction in this unit.
12. KENT Purifiers reserves the right to alter or
improve design and specifications at any
time, without any contingent obligations to
prospective buyers or owners of the products
previously sold.
13. Any disagreements and obligations based
upon the purchase of KENT Purifiers products
and thereby imposed on KENT Purifiers or its
ASP shall be governed by and construed
according to the laws of INDIA and subject to
the jurisdiction of Delhi Courts only.
14. KENT Purifiers or its ASP assumes no
Warranty liability in connection with this water
purifier other than that specified herein. This
Warranty is in lieu of all other w a r r a n t i e s ,
expressed or implied, including warranties of
fitness for a particular purpose. KENT
Purifiers or its ASP does not authorize any
person or representatives to assume for them
any other obligations on the sale of this water
purifier.
15. Under no circumstances, the liability of KENT
Purifiers or its ASP shall exceed the value of
the product.
16. Under no circumstances are the terms
m e n t i o n e d a b ove n e g o t i a bl e a n d n o
employee of KENT Purifiers or its ASP has the
authority to supersede them.
