WARRANTY
EASY ONLINE OPTION
Go to www.kent.co.nz to complete your registration online.
KENT WARRANTY REGISTRATION
Please keep this copy for your records.
MODEL:…………………………………………………....................................................
SERIAL NUMBER:……………………………………………….........................................
RETAILER:…………………………………………………………….................................
PURCHASE DATE:………………………………………………..........................………..
INVOICE NUMBER:……………………………………....................................................
(Please keep your invoice attached to your warranty record)
INSTALLER NAME:…………………………………….………………......................…….
DATE INSTALLED:…………………………………………………..............................…...
NZ HOME HEATING
ASSOCIATION NUMBER:………………………….…………………......................…….
INSTALLER SIGNATURE:………………………………………………........................……
11
STANDARD WARRANTY
Your Kent wood fire is warranted for 10 years on the firebox with the exception of the
following Kent parts: glass, glass seal, door seal, fire bricks, flue, secondary air system and
removable baffle which will all have a 12 month warranty (parts only) provided they have
been installed by an approved installer. The warranty does not apply to normal wear and
tear, misuse or neglect, nor if parts of the wood fire are replaced with non genuine Kent
parts. Kent recommends an annual service and flue sweep with replacement of parts if
recommended to obtain maximum life out of your wood burner. Please note that with
everyday use you must expect some visual signs of wear on the surface of this product.
CONDITIONS
Your Kent wood fire must be installed in accordance with the manufacturer’s instructions
and all applicable standards, regulations and by-laws. Your Kent wood fire must be
installed with an approved flue system. Failure to do so may void your warranty in its
entirety. The company is not liable for any consequential damage by a failure or defect
covered in this warranty. All claims against the warranty must be directed in the first
instance to the retail outlet from which you made your purchase. Any repairs undertaken
without the express authority of Kent will invalidate this warranty. This warranty does not
cover damage caused by wetbacks/water boosters, burning improper fuels (driftwood/
treated wood/coal or plastic-based waste), or installation, plumbing and sweeping work
done by others (the installer is liable for any incorrect procedures or poor workmanship).
TRANSFERABILITY
Your Kent wood fire warranty is transferable on the sale of the home where the wood
fire is installed. Nothing in this warranty is intended to limit any conditions of the warranty
right or remedy pursuant to the Consumer Guarantee Act 1993, except to the extent
permitted under the Act. Your Kent wood fire is intended for domestic use only and the
warranty is not valid for wood fires to be used for business purposes. Kent reserves the right
to alter or amend specifications or designs of its product without prior notice.
