20
TROUBLESHOOTING
CHECK THESE POINTS TO HELP SAVE YOU TIME AND MONEY.
PROBLEM
SOLUTION
DISHWASHER DOES NOT
RUN
NOTE:
It is normal for the dishwasher to repeatedly pause several times during a cycle.
If the Start/Resume light is blinking, close the door and press START/RESUME or press
START/ RESUME and close the door within 3 seconds.
Be sure the door is closed and latched.
Check that there is not an interference with large casserole dishes and the wash system at the back
of the dishwasher. Adjust loading as necessary to ensure door is closed and latched.
Be sure the Control/Lock feature is not on. (Control/Lock indicator will be lit.)
Be sure you have selected a cycle. (See “Cycles and Options Information.”)
Be sure there is power to the dishwasher. A circuit breaker or fuse may have tripped.
If lights other than Start/Resume blink and the unit will not run, you will need to call for service.
DETERGENT REMAINS IN THE
DISPENSER OR TABLET IS ON
BOTTOM OF TUB
Check for dishware such as cookie sheets, cutting boards, or large containers, etc., that may be
blocking the detergent dispenser from opening properly.
Be sure your detergent is fresh and lump free.
Be sure the cycle has completed. The Complete indicator will be on in the display and the front status
light (on some models) will be off. If it has not completed, you will need to resume the cycle. Close
the door and press START/RESUME or press START/RESUME and close the door within 3 seconds.
CYCLE RUNS TOO LONG
NOTES:
To use less water and reduce energy consumption you will encounter cycles that typically run for
up to 3 hours. To wash dishes with less water the dishwasher must run longer. The dishwasher uses
less energy to run than your water heater does to heat the water that the dishwasher is using.
A water heater setting of 120°F (49ºC) is best. The dishwasher will delay longer while heating
cooler water.
Some options will add time to the cycle. (See “Cycles and Options Information” section.)
Try the 1 Hour Wash cycle. The 1 Hour Wash uses more energy and water to clean the dishes in less
time.
Run the hot water at a faucet close to the dishwasher before selecting and starting the cycle.
DISHWASHER NOT DRYING
NOTE:
Plastic and items with nonstick surfaces are difficult to dry because they have a porous
surface which tends to collect water droplets. Towel drying may be necessary.
Use of rinse aid along with the Heated Dry option is needed for proper drying.
Proper loading of items can affect drying. (See specific loading instructions within this guide.)
Glasses and cups with concave bottoms hold water. This water may spill onto other items when
unloading.
Unload the bottom rack first.
Locate these items on the more slanted side of the rack for improved results.
WILL NOT FILL
Be sure the water is turned on to the dishwasher.
Check that the float is free from obstructions. (See “Parts and Features.”)
Check for suds in the dishwasher. If foam or suds are detected, the dishwasher may not operate
properly or may not fill with water.
