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TROUBLESHOOTING
Brush roll in the
motorized nozzle is
not turning.
Brush roll is jammed.
Remove obstruction. Follow instructions on
page 16.
Brush roll is not installed
properly.
Remove the brush roll and reinstall as
instructed on page 16.
Debris accumulates on metal
contacts connecting the dust
cup and the main body of
the hand vacuum.
Remove the debris and reinstall as instructed
on page 15.
The dust cup is installed
incorrectly.
Reinstall the dust cup correctly as instructed
on page 15.
The hand vacuum and the
wand are not connected into
place.
Reinstall the hand vacuum and the wand
correctly as instructed on page 10.
The nozzle motor is
damaged.
Check to confirm the above connections
are properly made. Re-start the unit. If the
nozzle motor and brush roll are still not
turning, the nozzle motor may be damaged.
Call 1-877-531-7321 (US) / 1-844-608-3081
(CA) for assistance.
The belt is broken.
Call 1-877-531-7321 (US) / 1-844-608-3081
(CA) for assistance.
Vacuum is not
picking up or suction
power is weak.
Dust cup is full.
Empty the dust cup.
Filter needs cleaning.
Follow filter cleaning instructions on page
14-15.
Filter needs to be replaced.
To purchase parts call 1-877-531-7321 (US)
/ 1-844-608-3081 (CA).
Battery may be depleted.
Charge the battery as instructed on page 11.
Dust cup is not installed well. Check the dust cup for correct installation
and ensure it is snapped firmly in place.
Dust escapes from
vacuum.
Filter is missing or installed
incorrectly.
Check the filter for correct installation. See
page 14-15.
Filter is damaged and needs
to be replaced.
To purchase a replacement filter, call
1-877-531-7321 (US) / 1-844-608-3081 (CA).
Dust cup is full or is installed
incorrectly.
Empty the dust cup container or position
the dust cup correctly and snap firmly into
place.
Pre-filter is missing or is
installed incorrectly.
Reinstall correctly as instructed on page 14-
15.
Vacuum turns off on
its own.
Battery may be depleted.
Charge the battery as instructed on page 11.
The battery is damaged.
Call 1-877-531-7321 (US) / 1-844-608-3081
(CA) for assistance.
Содержание CSV Go XL DS4030
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