37
Before you Call
Solutions to Common Problems
OCCURRENCE
POSSIBLE CAUSE/SOLUTION
Entire oven does not operate.
When the oven is first plugged in, or when the power supply to the oven has been
interrupted, the display will flash. The oven cannot be programmed until the clock is set.
Be sure electrical cord is securely connected into the electrical junction box.
Cord/plug is not installed and/or connected. Cord is not supplied with oven. Contact
Sears or another qualified servicer.
Service wiring not complete. Contact Sears or another qualified servicer.
Power outage. Check house lights to be sure. Call your local electric company.
Short in cord/plug. Replace cord/plug.
Controls are not set properly. See instructions under
Setting Oven Controls
to set the
controls.
House fuse has blown or circuit breaker has tripped immediately following installation.
House fuse may not be fully engaged. Check fuse and screw or engage circuit breaker
securely.
House fuse has blown or circuit breaker has tripped after the oven has been installed
and previously operating. Call Sears or another qualified servicer.
Oven smokes excessively
during broiling.
Make sure the oven door is closed. Door should be closed during broiling.
Meat too close to the broiler unit. Reposition the rack to provide more clearance
between the meat and the broiler. Preheat broil burner for quick searing operation.
Meat not properly prepared. Remove excess fat from meat. Slash remaining fatty edges
to prevent curling, but do not cut into the lean.
Grid on broiler pan wrong side-up. Grease does not drain into broiler pan. Always
place the grid on the broiler pan with the ribs up and the slots down to allow grease to
drip into the pan.
Broiler pan used without grid or grid cover with foil.
DO NOT
use the broiler pan
without the grid or cover the grid with foil.
Oven needs to be cleaned. Grease has built up on oven surfaces. Regular cleaning
is necessary when broiling frequently. Old grease or food spatters cause excessive
smoking.
Poor baking results.
Many factors affect baking results. See
Baking
for hints, causes and corrections. See
Adjusting Oven Temperature.
Self-cleaning cycle does not
work.
Make sure the oven door is closed.
Controls not set properly. Follow Self-Cleaning instructions in this Use & Care Guide.
Self-cleaning cycle was interrupted. Stop time must be set 2-4 hours past the start time.
Follow steps under “Stopping or Interrupting a Self-Cleaning Cycle” in this Use & Care
Guide.
Soil not completely removed
after self-cleaning cycle is
completed.
Before starting the Self-Cleaning cycle, hand clean any soil from the oven frame, the door
liner outside the oven door gasket, and the small area at the front center of the oven. These
surfaces are not in the self-cleaning area. Clean with soap and water. Burned-on residue
can be cleaned off with a stiff nylon brush and water or nylon scrubber. DO NOT hand
clean the oven door gasket or it will be permanently damaged.
Excessive spillovers in oven. Set the self-clean cycle for longer cleaning time.
Flames inside oven or smoke
from vent.
Excessive spillovers in oven. This is normal, especially for high oven temperatures, pie
spillovers or for large amounts of grease on bottom of oven. Wipe up excessive pie
filling spillovers.
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