34
■
Did you use enough HE detergent?
Follow manufacturer’s recommendations for the type of
load you are washing. For best performance, use only High
Efficiency detergent. Use enough detergent to remove soil
and hold it in suspension.
■
Do you have hard water?
Use more detergent for washing heavy soils in cold or hard
water.
■
Is your water colder than 60°F (15 .6°C)?
Wash water colder than 60°F (15.6°C) may not completely
dissolve the detergent. Use hot or warm washes if safe for
the fabric load. Make sure your hot water system is adequate
to provide a hot water wash.
■
Are you using a low speed wash cycle?
Powdered detergents may not dissolve well in a slow-speed
cycle. For best results, use liquid detergent for slow-speed
cycles such as Delicates.
■
Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it stops.
■
Did you use a fabric softener dispensing ball?
Dispensing balls will not operate correctly with this washer.
Add liquid fabric softener to the fabric softener compartment.
■
Did you use powdered detergent in a low-speed cycle?
Consider using liquid detergent.
■
Did you use Express Wash on a large load?
For best results, use Express Wash for small, lightly soiled
loads.
Load is wrinkled, twisted, tangled
■
Did you unload the washer promptly?
Unload the washer as soon as it stops.
■
Did you use the right cycle for the load being washed?
Use the Delicates cycle or another cycle with a low spin
speed to reduce wrinkling.
■
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should tumble freely during washing.
■
Was the wash water warm enough to relax wrinkles?
If safe for load, use warm or hot wash water.
■
Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are
connected to the right faucets. A hot rinse followed by spin
will cause wrinkling. See “Connect the Inlet Hoses” in the
Installation Instructions.
Kenmore_Grace_User_03289C_EN_160425(add 699).indd 34
2016/5/26 10:09:39
