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Troubleshooting Tips
Save time and money! Review the charts on the following pages. You may not need to call for service.
BEFORE Y
BEFORE Y
BEFORE Y
BEFORE Y
BEFORE YOU CALL FOR SER
OU CALL FOR SER
OU CALL FOR SER
OU CALL FOR SER
OU CALL FOR SERVICE...
VICE...
VICE...
VICE...
VICE...
Water
Measure your detergent carefully. Use less soap if you have soft water,
a smaller load or a lightly soiled load. Switch to HE detergent.
Too much detergent
Too many suds
What to do
Possible Causes
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load or a lightly soiled load.
Using too much detergent
Fill hoses or drain hose is improp-
erly connected
Make sure hose connections are tight at faucets and rubber
washers are installed. Make sure end of drain hose is correctly
inserted in and secured to drain facility.
Household drain may be clogged
Check household plumbing. You may need to call a plumber.
Constant water pressure to the
fill
hoses at the water source
Tighten hoses at the faucets and turn the water off after each
use. Check condition of the
fill
hoses; they should be replaced
every 5 years.
Water temperature
seems incorrect
Cooler water temperatures provide
improved energy
efficiency
Make sure house water heater is delivering water at 120°F
(48°C).
House water heater is not set prop-
erly
Turn
off
the water source and remove the water connection hoses
from the upper back of the washer. Use a brush or toothpick to
clean the screens in the machine. Reconnect the hoses and turn
the water back on.
Water valve screens are stopped
up
Turn both hot and cold faucets fully on and make sure hoses are
connected to correct faucets.
Water supply is turned
off
or im-
properly connected
New laundry detergents have been formulated to work with
cooler water temperatures without
affecting
wash performance.
Water pumped out
before cycle is
complete
The pump leaves a little water in its intake and this is diluted
with clean rinse water.
This is normal
Can hear but not
see water at the
end of the cycle
The washer may pause during the spin cycle to remove soapy
water more
efficientl
y.
This is normal
Washer pauses dur-
ing spin cycle
Straighten drain hose and make sure washer is not sitting on it.
Top of drain outlet should be less than 8 ft (2.5 m) above
floo
r.
Drain hose is kinked or improperly
connected
Water won’t drain
Reset cycle.
Lid lifted or cycle was put in pause
for over 24 hours
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