ROCORE HOLDINGS, INC.
STANDARD LIMITED WARRANTY
1. Product Warranty
2. Services and Service Warranty
3. Repair and Replacement Procedures
4. Disclaimer of Warranties; Limitation of Liability
5. Dispute Resolution and Governing Law
6. General
1. Product Warranty
Rocore Holdings (“Rocore”) warrants to original purchasing customer (“Customer”) that no product produced and
sold by Rocore shall fail under normal use and service due to a defect in material or workmanship for the following
warranty periods:
Product Type
Warranty Period
1. Mobile On-highway Vehicles & Equipment: Eighteen (18) months from date of shipment by
Rocore, twelve (12) months from date of delivery
to the original purchaser or 100,000 miles of usage,
whichever event shall occur first.
2. Industrial, Construction and Agricultural
Equipment
Eighteen (18) months from date of shipment by
Rocore, twelve (12) months from date of delivery
to the original purchaser
3. Other Heat Transfer products not
specifically mentioned in classifications 1 and 2
above, and all products in all classifications
that are sold as replacements or accessories
Ninety (90) days after date of delivery to the
original purchaser.
4. Mechanically Bonded Radiators
Forty-eight (48) months from date of purchase
During the Warranty Period, Rocore will, at its option, either repair or replace a cooling product manufactured by it
which has defects in material or workmanship provided: (a) Customer notified Rocore in writing of any claim of
defect in material or workmanship within sixty (60) days from the date of the failure of the cooling product; (b)
Customer has complied with the Repair and Replacement Procedure set forth in this warranty document; and (c) the
cooling product is found defective in materials or workmanship upon examination by Rocore utilizing standard Rocore
manufacturing test procedures.
Rocore will, at its option, use new and/or reconditioned parts in repairing or replacing a defective product. Rocore
reserves the right to use parts or products of original or improved design in the repair or replacement of a defective
product. If Rocore repairs or replaces a defective product, the Standard Limited Warranty continues on the repaired
or replacement product for the remainder of the original Warranty Period or ninety (90) days from the date of
Rocore’s return shipment of the repaired or replacement product, whichever is later.
A Rocore cooling product shall not be considered defective if the Rocore cooling product has been manufactured in
compliance with a Customer ordered specification or, if the Customer has not provided specifications, then if the
Rocore cooling product substantially fulfills the performance requirements set forth in Rocore literature and has been
manufactured in accordance with Rocore specifications in force and effect at the time of shipment or delivery of the
product.
