17" LCD Open frame SAW TM
（
the Water-proof Type
）
User Guide (Rev1.0)
KeeTouch all rights reserved. The information in this document is subject to change without notice
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Chapter
4
4
TROUBLESHOOTING
If you are experiencing trouble with your touchmonitor, refer to the following table. If the
problem persists, please contact your local dealer or our service center.
Solutions to Common Problems
Problem
Suggestion(s)
The monitor does not respond
after you turn on the system
1)Check that the monitor’s Power Switch is on.
2)Turn off the power and check the monitor’s power cord
and signal cable for proper connection.
Characters on the screen are dim
Refer to the About Touchmonitor Adjustments section to
adjust the brightness.
The screen is blank
1)During operation, the monitor screen may
automatically turn off as a result of the Power Saving
feature. Press any key to see if the screen reappears.
2) Refer to the About Touchmonitor Adjustments section
to adjust the brightness.
Screen flashes when initialized
Turn the monitor off then turn it on again.
“Out of Range” display
Check to see if the resolution of your computer is higher
than that of the LCD display.Reconfigure the resolution
of your computer to make it lessthan or equal to 1024
×
768. See Appendix A for more information on resolution.
Touch doesn’t work
Make sure the touch cable is securely attached at both
ends.
