Keenon Robotics Co.,Ltd
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*Note:
The middle position on both sides of the body is the only place where the robot can be carried by force.
Please carry the robot strictly based on the instructions. During the handling process, it is forbidden to
directly pull up the bottom of the robot, dump the robot, directly pull up the tray, directly pull up the gap in
the laser layer, or directly pull up the robot’s face and head. The damage of the robot caused by improper
operation during handling shall be afforded by the user.
4. Warranty and After-Sales Service
4.1 Warranty
With regular inspection and maintenance, the expected service life of the product is 5 years and the
warranty period is 1 year.
If the product fails in the warranty period due to quality or manufacturing issues of original
components, maintenance will be provided free of charge.
The warranty period is 1 (one) year from the date of purchase of the equipment.
4.2 Non-Warranty Clause
The warranty is only applicable to the products under normal use. Products damaged by users and the
following clauses are not covered by our warranty.
1. Product damage caused by negligence, fault and misuse of users, or disaster (e.g. food liquid stains,
water seepage, external force cracking, scratches and damage of peripheral components, etc.).
2. Users dismantle the machine by themselves, and repair and refit it without authorization and
approval of the manufacturer.
3. Improper connection of accessories; product damage caused by transportation and other accidents.
4. Damage caused by force majeure.
4.3 Warranty Card
If a problem persists despite measures described in 4.1, please contact us for maintenance and repair
services. Please provide the following product information:
