FAQ
Harmful Substances
No.
Fault Conditions
Solutions.
Unable to boot
The battery is not enough, please charge the cleaning robot before using
it; The ambient temperature can not be too low (less than 0°c ) or too
high (higher than 40°c ), please use it under ambient temperature of
0-40°C;
Unable to charge
Please make sure that both ends of the power cord are plugged in.
Please confirm whether the charging indicator is on;
There is abnormal noise or the robot
is shaking during cleaning
The side brush or universal wheel is entangled with hair, please clean the
hair entangled with the side brush or universal wheel;
Abnormal dust suction effect
The suction port is blocked or the dustbin is full, please check the suction
port and clean up the dustbin;
Robot keeps going backwards
Boundary sensor is abnormal, please clean the surface of boundary
sensor.
Abnormal
Restart after shutdown;
Part
Category
Harmful Substances
Lead (Pb )
and its
compounds
mercury (Hg
) and its
compounds
Cadmium
(Cb ) and its
compounds
Hexavalent
chromium
(CrVI ) and its
compounds
Polybromi-
nated
biphenyls
(PBB )
Polybrominat-
ed diphenyl
ethers (PBDE
)
Plastic Parts
Alloy Parts
(Alloy)
Robot Circuit
Module
Battery
Plug Power Cord
(Metal)
O
：
Means that the content of the harmful substance in all homogeneous materials of the parts is below the
limit requirements specified in the current effective version of GB /T 2657.
X : It means that the content of the harmful substance in at least one homogeneous material of the parts
exceeds the limit requirements specified in the current effective version of GB /T 2657, there is no mature
alternative in the industry at present, and meets the environmental protection requirements of EU RoHs
Directive.
The numbers in this logo indicate that the environmental protection service life of the
product under normal use is 10 years
Implementation standard
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