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Once the warranty coverage has been established, the unit may be sent to any Kasco Authorized Repair Center 
for evaluation and repair.  Please call Kasco Marine at 715-262-4488 prior to shipping to receive a Return  
Authorization Number and/or Repair Form, then ship to: 

 

Kasco Marine, Inc. 

800 Deere Rd. 

Prescott, WI 54021 

Attn: Repairs 

 

Or call Kasco Marine at 715-262-4488 to locate your nearest Authorized Repair Center.  You can also email 
Kasco at [email protected] .  
 

Note:  

Only complete motor assemblies will be accepted for warranty repair.  The power cord and all other 

components must be returned with the motor as originally assembled.  Any missing parts will be replaced at 
the customer’s expense and, if determined to have caused the failure, could void the entire warranty.  Some 
parts are essential for structural support during shipping and others, such as the power cord, are essential to 
properly diagnose potential causes of failure.  It is not necessary to return the control box or float with the mo-
tor assembly, unless specifically asked to by a Kasco representative.  
 
Please include the Repair Form received from Kasco Marine or your local distributor with the shipment.  If no 
Repair Form is available, include your name and physical address for return delivery of the repaired unit and a 
daytime phone number and/or e-mail address for correspondence regarding the warranty claim. 
 
Any expedited shipping method for the return of the unit is at the customer’s expense.  Kasco Marine will re-
turn units repaired under warranty at our expense via ground freight within the continental United States. 
 

Other Repairs: 

 

Most failed equipment can be repaired at substantially lower costs than replacement with new.  Please ship ac-
cording to the instructions in the previous section.  Again, it is best to call ahead for a Return Authorization 
Number and/or Repair Form so we know the repair is coming. 
 
Kasco Marine offers 

free estimates 

on repairs at the request of the customer.  The request for estimate should 

be included in the letter that accompanies the returned unit and must include a daytime phone number and/or 
e-mail address.  

Estimate options are as follows:

 

 

• 

We will contact the customer with a total after the unit has been evaluated, but before the work is per-
formed. 

• 

We will repair the unit only if repair costs are under a stated dollar amount.  Example: “Please repair if to-
tal is under $150.00 before shipping charges.” 

 
All estimates that are rejected for repair will be destroyed unless otherwise directed by the customer.  If the 
customer would like the unit returned, the unit will be restored as closely as possible to the condition in which 
it was received and shipped at the customer’s expense for shipping and handling charges. 
 

Billing: 

 

All non-warranty repairs will be returned to the customer and billed C.O.D. unless otherwise directed.  Kasco 
Marine also accepts Visa and MasterCard credit card payments.  Kasco Marine will call for credit card infor-
mation upon completion of the repair at the customer’s request. 

 

All other warranty and repair inquiries should be directed to Kasco Marine, Inc. at 715-262-4488 or  
[email protected] . 

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Страница 1: ...y Warranty Claim Return Policy Maintenance Recommendations De Icer Installation Instructions Specs Sizing Replacement Parts Assembly Diagram C 10 Instructions C 20 Instructions Universal Dock Mount Instructions Horizontal Float Instructions Troubleshooting Tips Customer Repair Form Warranty Registration Information Made in the USA Rev 8 2 07 I II III IV V VI VII VIII IX X XI XII XIII 2 3 4 5 6 7 9...

Страница 2: ... when operating NEVER run the unit out of water It will damage the seals and create a dangerous situation for the operator Extreme caution should be used around open water especially cold water which poses a hazard in and of itself Always disconnect the electrical power before servicing or removing your De Icer NEVER lift or drag the De Icer by the power cord This could damage the power cord and m...

Страница 3: ...nvironments such as in marinas or other commercial applications or on demand use as may be needed Your Kasco Marine De Icer is ready for immediate use after installation The motor is of an oil filled design with ball bearings submerged in oil and equipment with a thermal overload protection with an automatic reset No further lubrication is necessary It is extremely important that the in staller ma...

Страница 4: ...periodically and replaced if necessary Note There are certain conditions under which no circulator can prevent ice damage such as ice that moves due to wind or current extremely cold weather where ice forms all the way to the bottom and in some cases where the bottom water temperature is the same as ice very shallow water Effective operation can be some what reduced when flow is restricted by too ...

Страница 5: ...e Kasco Marine will re turn units repaired under warranty at our expense via ground freight within the continental United States Other Repairs Most failed equipment can be repaired at substantially lower costs than replacement with new Please ship ac cording to the instructions in the previous section Again it is best to call ahead for a Return Authorization Number and or Repair Form so we know th...

Страница 6: ...nt stagnant water areas and poor water quality If you do decide to store the unit during non freezing times it is not necessary to store Kasco motors upside down All internal seals are fully lubricated while stored in an upright position CLEANING De Icers should be removed from the water at least once per season to clean the exterior of the system especially the stainless steel motor housing can T...

Страница 7: ... lifting or a combination of lifting expansion is your concern you may wish to keep your dock structure or boat area completely ice free Both of these concerns or objectives are very different and may require very different installations STEP TWO Once you have determined your De Icing objective the next thing to do is determine the best location s for installation Remember a De Icer draws warmer d...

Страница 8: ... the bow to the stern with the least resistance It is generally easier to De Ice a boat by installing the De Icer at or near the bow angled to push the De Icing flow of wa ter toward the stern It is generally easier to De Ice a shallow area by bringing the warmer water from a deeper area into the shallow area Angle your De Icer from the deeper water toward the shallow water When using more than on...

Страница 9: ...STEP SIX OPTIONAL On installations where open water area is required or de sired to be limited controlled a curtain technique can be used to block the flow of water and restrict the open wa ter area By draping a canvas tarp as a curtain in the wa ter you can successfully disrupt the flow of water from the De Icer The canvas can be tied above the water level and weighted at the bottom easiest if yo...

Страница 10: ...90280 SEALING PLUG 1 3 990285 SEALING WASHER 1 4 243475 ZINC ASSEMBLY 2400 3400 MODELS 1 4A 840475 ZINC ASSEMBLY 4400 MODELS 1 5 240170 2400 K PROP 2400 MODEL 1 5A 340125 3400 J PROP 3400 MODEL 1 5B 440400 4400 M PROP 4400 MODEL 1 6 261234 HEX NUT 1 7 261240 5 16 18 X 1 HHCS 1 8 990201 CAGE 1 9 261231 FLAT WASHER 2 ...

Страница 11: ...nough to your power supply to allow at least a slight slack in the power cord from the C 10 Select the screw s with which to mount your C 10 You will need two for the mounting holes at the top of the box and one for the mounting hole located at bottom of the C 10 box Important Your C 10 is designed to operate only one Kasco De Icer For the most accurate operation avoid placing your C 10 in direct ...

Страница 12: ...hase receipt is needed for limited warranty cover age Warranty is void If thermostat is damaged by unau thorized tampering or improper use KASCO SERVICE PARTS If the service parts listed below are not available from your local marine dealer please order direct from Kasco Marine F2400 1 2 HP K Propeller F3400 3 4 HP J Propeller 4400 1 HP M Propeller Zinc Anode Electric Power Cable 25 length 16 gaug...

Страница 13: ...rogramming of the timer and thermostat see Programming below Install the De Icer power cord through the hole in the lower left portion of the C 20 housing and plug it into the receptacle inside the C 20 Important Your C 20 is designed to operate only one Kasco De Icer For the most accurate operation avoid plac ing your C 20 in direct sunlight Complete programming the timer and thermostat now PROGR...

Страница 14: ...and operate only on temperature pull all trippers on the timer to the ON position Bypassing the thermostat to operate only on time can only be done when temperatures are below 40O F To do so set the thermostat to the highest temperature setting The thermostat is still functioning but would only shut down at that elevated temperature When not in use store inside away from salt air and sun light TWO...

Страница 15: ...asco urges that the base be mounted as securely as possible For salt water use Kasco suggests that you use 1 stainless steel pipe STEP ONE Determine the most suitable application for your situation Install the Dock Mount Base to your dock or piling using 8 mounting lag screws or bolts sup plied by user For mounting on dock surface or the horizontal surface make one end of the Dock Mount Base flush...

Страница 16: ...ke sure all bolts and nuts are now tight If more than one set of holes align use the holes closest to the de icer STEP SEVEN Place the Clam Shell Pipe Clamp onto the pipe extension Make sure the two halves are interlocked To interlock insert the tabs into the openings and rotate 90 degrees STEP EIGHT Line up the 3 holes of the Clam Shell Pipe Clamp with the 3 vertical holes on the Dock Mount Base ...

Страница 17: ... Position the Float upside down lengthwise channels facing up and place the Base Strap so the three holes in the Base Strap align with the three threaded holes that comprise the lengthwise midline of the Float STEP THREE Position the Adjustment Bracket over the two holes at the back end of the Float and Base Strap Loosely secure the Adjustment Bracket to the Float using two 1 4 x 1 2 Stainless Ste...

Страница 18: ...ld be on the side of the U Bracket that is closer to the cord clamp Tighten the hardware using the 7 16 wrench and socket wrench until the U Bracket clamps firmly around the cage U Bracket should pull to gether slightly Repeat with the second U Bracket STEP EIGHT Attach an Angle Bracket to each of the longer 1 1 4 bolts on the U Brackets See photo for orienta tion with a 1 4 Lock Nut STEP NINE Wra...

Страница 19: ...and of the motor At this time use the Nylon Tie provided to connect the power cord and front Rope to prevent the cord from tangling in the prop Also if the power cord has a Quick Dis connect and Additional Strain Relief attach the Strain Relief to the cage of the unit and double check the threaded collar on the Quick Disconnect to ensure it didn t loosen during shipping STEP THIRTEEN Float the cir...

Страница 20: ...art back up If you are noticing these symptoms the unit should be unplugged immediately because the Thermal Overload will continue to turn on and off until it burns out and damages the motor The unit should be unplugged and taken out of the water to find the cause of the problem The problem could be one of many such as low water levels build up on the unit to prevent heat dissipation something inh...

Страница 21: ...for by the customer You must include the power cord and cage assembly with each unit sent in for repair to be considered for warranty repair Do not ship the float and or control box with the unit for repair unless otherwise instructed Today s Date ___________________ Customer Information Name _________________ Phone Number _____________________ Address __________________________ Alternate Number _...

Страница 22: ...egister your Kasco De Icer online at www de icer com solutions_warranty_registration htm Also fill in the information below and keep for your records Model Ex 2400D _______________________________ Serial Ex 6001D21725 ______________________________ Purchase Date _____________________ Purchased From ___________________________________ Registration Date ___________________________ 824404 ...

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