EVM Modules of the MS Series Technical Introduction and User’s Guide
59
THE SERVICES RELATED TO THE OPERATOR
ACD Activation (8741):
The ACD can be put on line by this program. By this way, in case calls come
over lines that are open to use of the auto attendant, the ACD answers those
calls.
In order to activate the ACD:
H
Lift the handset and hear the internal dial tone.
8741
Dial 8741.
G
Replace the handset.
In order to deactivate the ACD:
H
Lift the handset and hear the internal dial tone.
8740
Dial 8740.
G
Replace the handset.
Notes:
When the ACD is deactivated, calls coming over lines that are open to use of
the auto attendant ring on the operator or on the extension to whom those
calls have been forwarded by the operator.
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