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Kärcher North America
Machine Warranty
Effective on all products shipped AFTER January 1st, 2015
Kärcher North America
reserves the right to change its warranty policy without notice.
Kärcher North America • 1351 West Stanford Avenue • Englewood, CO 80110 USA
Tel 800-444-7654 • Financial Service 800-804-6804 • Fax 866-271-0520 • email:
Warrantyregistration@karcherna.com
86019540 REV P
Limited Warranty
Kärcher North America warrants new machines against defects in material and workmanship
under normal use and service to the original purchaser. Any statutory implied warranties,
including any warranty of merchantability or fitness for a particular purpose, are expressly
limited to the duration of this written warranty. Kärcher North America will not be liable for
any other damages, including but not limited to indirect or special consequential damages
arising out of or in connection with the furnishing, performance, use or inability to use the
machine. This remedy shall be the exclusive remedy of the buyer. This warranty gives you
specific legal rights and you may also have other rights which vary from state-to-state.
The
warranty period is subject to the conditions stated below.
10 / 3 Warranty:
10 Years Polyethylene (PE) Housings, 3 Years Parts, and Service Labor
Subject to conditions outlined below, Kärcher North America warrants rotationally molded PE
housings and parts on all of its machines to be free from defects in material and
workmanship, under normal use and service for ten (10) years to the original owner.
Under this warranty we guarantee the performance of non-polyethylene parts and
components to be free from defects for up to three (3) years to the original end user. Parts
replaced or repaired under this warranty are guaranteed for the remainder of the original
warranty period. (See table below)
Service labor charges are covered for up to three (3) years from the date of purchase
through authorized service provider. No travel coverage for cord-electric models.
See table below for each general product model warranty coverage.
Upright Vacuums:
Exceptions and Exclusions:
Normal wear items not limited to brushes, foot pedal, cords, clutches, filters, gaskets, hoses,
and bearings will be warranted for manufacturing defects for 90 days from the purchase
date. All other items are 1 year parts and labor.
Product Non- PE Parts
Service
Labor
Versamatic

/
Axcess/
CV300/CV380
Belts (as long as the original user owns the
product) Lifetime
1 year
Vacuum Motor, Swivel Neck and Chassis 3 years 3 years
Brush Motor, and Bag Housing 5 years 5 years
Sensor

Xp/
Sensor S/
UPV12
Belts (as long as the original user owns the
product) Lifetime
1 year
Vacuum Motor and Chassis 2 years 2 years
Bag Housing 5 years 5 years