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Service and Technical Support

If your device does not work properly, please check the Troubleshooting procedure and FAQ first.

You can go to our web site to download the latest driver/software and check the updated FAQ. If

your problem still remains unsolved, please contact our service and technical support staff.

[email protected]

KWorld Computer Co., Ltd.

Tel : +886 2 8228 6066

6/F, No. 113, Jian 2

Road Jhonghe City, Taipei County 235, Taiwan (R.O.C.)

http://www.kanvus-global.com/

Содержание KuPen Air

Страница 1: ...V1 00 Windows Macintosh ...

Страница 2: ... Coverage Area 26 Holding the Digital Pen 27 LCD Indicator 28 4 Using the Bundled Software 29 Minimum System Requirements 30 Introducing the Easy Note Taker 31 Note Manager 32 Folders 32 Toolbar 33 Menu 34 Note Taker 49 Switching Modes 50 Toolbar 51 Edit Note 52 Toolbar 53 Menu 55 5 Specification Summary 63 Receiver Unit 64 Digital Pen 65 6 Troubleshooting 66 Testing your device 67 FAQ 69 Service ...

Страница 3: ...en Air 4 Using the Bundled Software A walkthrough on using the utility of Kanvus KuPen Air 5 Specification Summary Provides you specifications summary of Kanvus KuPen Air 6 Troubleshooting Trouble shooting and FAQ for Kanvus KuPen Air where you can find the answers to most common problems Notes for This Manual A few notes and manuals are used throughout this guide allowing you to complete certain ...

Страница 4: ...cipal waste The product has been designed for proper reuse and recycling of parts The symbol of the crossed out wheeled bin indicates that the product should not be placed in municipal waste Check your local regulations for disposal of electronic products 6 Do not connect more than one set of this device at the same time That may cause interference with each other Care and Cleaning 1 DO NOT expose...

Страница 5: ...4 1 Product Introduction Product Features Package Contents Receiver Unit Digital Pen ...

Страница 6: ...et to directly insert writings into Windows Vista and Office 2007 systems but also with functions as a PC mouse Save captured handwritten notes into built in flash memory over 100 A4 pages Upload captured handwritten notes to a computer via USB connection No installation is required to activate the digital ink pen in Vista and Office 2007 Standard ink refill and batteries No particular type of pap...

Страница 7: ...ck your package for the following items Kanvus KuPen Air Digital Pen Ink Refills Stylus Batteries Kanvus KuPen Air Receiver Unit Quick Start Guide USB Cable Carry Case Kanvus KuPen Air Installation CD MyScript Notes Lite CD ...

Страница 8: ...it indicates the main status of operation Please refer to LCD Indicator section of chapter 3 for more details 3 Front Panel Button Press and hold it for about 5 seconds to turn on off the Receiver Unit or press it gently to create a new saved page when you work away from a computer 4 Reset Button Reset the unit To reset the unit stab into the hole with a tip The Receiver Unit will power off automa...

Страница 9: ...k of the mouse tapping it slightly longer to function as the Right Click of the mouse 2 Button Functions as the Left Click of the mouse in mouse mode when it is linked to a computer 3 Pen Cap Use the extractor at the front end of the cap to change the refill Cover the pen tip with the Pen Cap to protect the pen tip ...

Страница 10: ... pen 2 Insert the ink refill in the middle of the extractor Hold the pen firmly and apply some pressure against it You must hold the pen tightly in order to do so 3 Pull the used refill out 4 Slide in the new refill via the tip of the pen 5 Gently push the new refill until it is fixed in place securely Make sure the refill that you changed is in the same standard as the original standard Standard ...

Страница 11: ...10 2 Getting Started Installation Configuration ...

Страница 12: ...ar immediately 2 Please select Driver Setup and a language to start the installation wizard 3 The wizard will install Easy Note Taker application into your computer Click Next to install the software If the main installation window does not appear automatically please run the installation manually by clicking on My Computer CD DVD ROM then start the Autorun program ...

Страница 13: ...the destination folder Click Next to install to the default destination folder or click Change to install it in a different folder 5 Click Install to begin the installation 6 When the installation is completed click Finish to exit the wizard ...

Страница 14: ...ote Taker main window will appear and then click on NoteTaker pkg to start the installation wizard 2 When you see Welcome to the Note Taker Installer message window click Continue to proceed with installation of Note Taker Preferences 3 Select the volume where you want to install the software and then click Continue ...

Страница 15: ...nt destination please click on Change Install Location to go back to the previous step 5 Remember that Mac computers require a set of username and password during installation or un installation Enter your password and click OK to begin the installation 6 When the message Install Succeeded is displayed click Close to exit the wizard ...

Страница 16: ...o a computer via USB interface with the USB cable provided 2 Place your receiver unit on top of a paper and the sensor coverage is about an area of an A4 size paper Then you can start capturing handwritings and drawings to your computer For more detail settings please refer to Configuration section The driver must be installed before you connect the device ...

Страница 17: ...ime you should be asked to complete some initial settings 1 Set Digital Note Mode Select an operation mode to active in default when the device is plugged every time 1 Note mode Your writing on a paper will create a note page within the Note Taker application You will see your handwritings on the screen immediately 2 Mouse mode The digital pen acts as a regular PC mouse with functions like moving ...

Страница 18: ...orientation the same way as your actual writing habit Property Menu Move the cursor to the icon of Easy Note Taker in the system tray and right click Then you will see the property menu The setting of your receiver unit orientation is the same no matter you work in Link Mode or Mobile Mode ...

Страница 19: ...itings you captured to the computer You may also double click on the icon in the system tray to open it directly 2 Note Mode Mouse Mode Click this option to switch the operation mode between Note Mode and Mouse Mode Then you will see the corresponding icon in the system tray Note Mode Mouse Mode ...

Страница 20: ...a note to show as a sticky note and hide it then you can view it with this option 5 Upload My Mobile Notes Upload your handwritings to the default folder from receiver unit The icon in the system tray shows when it is during uploading 6 About Easy Note Taker Displays information of Application Driver Firmware versions and Product ID on a dialog box ...

Страница 21: ...lled Note Taker Preferences into your Mac computer it is high suggested that you complete the personal preference settings before you plug in the device 1 Click Go Application 2 Click Note Taker Preferences to run the program ...

Страница 22: ...otes to the computer If the checkbox is unchecked the notes will be kept in your device 3 Save Save your preferences and close the dialog 4 Exit Close the dialog box without saving any changes 4 After you connect the device and upload the notes to you computer a folder will appear automatically showing the preference you set last step Then you can see the saved notes as TIFF format Double click on...

Страница 23: ...22 3 Using the Device Usage Overview Place the Receiver Unit Coverage Area Holding the Digital Pen LCD Indicator ...

Страница 24: ...an do some further editing for the writing and drawing with the bundled software The digital pen also acts as a mouse with features like Hovering Left Click Double click and Right Click You can move the mouse cursor with the digital pen by pressing the button on the pen or tap the pen tip on the paper once Then the pen can be used for hovering for about 60 seconds To Click an object point your mou...

Страница 25: ...ntrol button to power on the receiver unit Place the receiver unit at the top center of a paper and make it firmly Pick up the digital pen and start writing The receiver unit will be started to capture your handwritings after you tipped the digital pen in the coverage on the paper Once you have completed one page shortly press the front control button to save current page and start a new page You ...

Страница 26: ...the top center of the paper for stronger sensor coverage Place your receiver unit at the top left corner of the paper for right handed users Place your receiver unit at the top right corner of the paper for left handed users When you intend to place the receiver unit at the top corner of the paper please set the device orientation first according to your writing habits ...

Страница 27: ...of the digital pen The sensor coverage is about an area of an A4 size paper and depends on the orientation you have set The coverage area includes operation scope on the computer screen The operation scope remains the same no matter the size and the resolution of different computer screens ...

Страница 28: ... between 45 and 90 For better writing quality Hold the pen firmly and write normally Do not block the receiver unit with your hand Do not place your hand between the pen and receiver Do not hold the pen like a paintbrush Keep the buttons of the pen close to your index finger or thumb while the device is connected to a computer so that you can click the button easily ...

Страница 29: ...Pen Battery Battery is low Battery is sufficient Battery is low Unit Battery Full Unit is Off Charging Note Mode Pen down or Pen move Mouse Mode Pen down or Pen move Mouse Mode Pen down or Pen move Note Mode Pen down or Pen move Number of Saved Page Always Unit is off Memory is full or error occurred The Receive Unit has a built in rechargeable battery No external battery is needed When the batter...

Страница 30: ...29 4 Using the Bundled Software Minimum System Requirements Introducing the Easy Note Taker Note Manager Note Taker Edit Note ...

Страница 31: ...Minimum System Requirements Operating System Microsoft Windows 2000 SP4 Windows XP SP2 Windows VistaTM HDD 50MB available hard disk space RAM 128MB Color Quality 32 bit Screen Resolution 1024 X 768 pixels ...

Страница 32: ...our computer as well The Easy Note Taker comes with operation windows including Note Manager Note Taker and Edit Note for you to view manage organize and edit your notes Activating the Easy Note Taker 1 Double click on the Easy Note Taker shortcut icon on your desktop 2 Start the program by clicking on Start Programs Easy Note Taker ...

Страница 33: ...w copy paste and export your notes It is set up in Windows Explorer format which allows you to navigate and organize your file folders at the left pane while viewing the note files at the right pane Note Manager window Folders You can see the default folders included under the main document My Notes The different folders store the notes in different categories ...

Страница 34: ...uter Convert to text Converts your note to text file by using MyScript Notes Cut Cuts the selected note or folder and save into the clipboard Copy Copies the selected note or folder and save into the clipboard Paste Pastes the note or folder from the clipboard which was copied or cut previously Delete Deletes the selected note or folder Edit Note Allows you to edit a selected note Print Prints the...

Страница 35: ...bnails Displays note files in large thumbnails on the Note Manager window Note Mode Click on this icon to switch to Note Mode Mouse Mode Click on this icon to switch to Mouse Mode About Displays your Easy Note Taker version information Menu File 1 Upload Upload notes from the receiver unit to the computer ...

Страница 36: ...d Easy Note Taker application program Then you can see the name and address of that local network PC on the list 2 E Mail Send the note file you selected through your default mailbox in your computer system such as Microsoft Outlook The note file will be attached as a JPEG file 3 Send by email as a data file Send the note file you selected as an original data file pegvf You must install MyScript N...

Страница 37: ...s default format pegvf 2 JPEG Exports your note as a JPEG file jpg You can also set the resolution of exported JPEG file to High Fine or Coarse 7 Set Reminder Set an exact date and time to make a note file as a reminder and the selected note will be displayed When the reminder pops up you can print the reminder or set it to snooze 5 10 15 or 20 minutes The recipients must have installed Easy Note ...

Страница 38: ... Create a new folder and enter a new name 12 Empty Deleted Items Performs a final irretrievable deletion of all deleted notes in the Deleted Items folder Please be noted that once you do it all the deleted items will not be retrieved 13 Print Prints the note notes you selected 14 Print Preview Shows the selected note as it will look when it is printed You can set the sticky note and paper holder b...

Страница 39: ...nd source of the paper and the print orientation 16 Backup Restore 1 Backup Database Backup your Note Manager database 2 Restore Database Restore your database from the folder which contains the backup file 17 Exit Exit the Note Manager software interface ...

Страница 40: ...ppear once you click on this function You will be performing your editing work on this window Please refer to Edit Note section for more details 2 Cut Cuts the selected note or folder and save into the clipboard 3 Copy Copies the selected note or folder and save into the clipboard ...

Страница 41: ...ind Note You can search notes through the database on two criteria 1 By description Enter a keyword or keywords to search the note you want It will match with all file names of notes included in database 2 All notes created Search notes by creation date parameters you have to specify the date range You can also use these functions Cut Copy Paste Delete and Edit Note in the toolbar ...

Страница 42: ... current note and find the next note which matches the search criteria 9 Select All Select all notes or folders in a specific folder View 1 Sort 1 By Date Sort your notes by created date 2 By Name Sort your notes by file name ...

Страница 43: ... the Note Manager viewing pane 5 Zoom In Enlarge the thumbnail view by 50 6 Zoom To Fit Return the thumbnail view size to its original size 7 Zoom Out Shrink the thumbnail view by 50 The Zoom function is available only when viewing an individual note file You can also use the shortcut buttons at the lower left corner of the window to control it easily You can change the thumbnail s size with the s...

Страница 44: ...device has been detected or not from the system tray icon 2 Set Device Clock This operation will set your device clock to the Windows system time It is in order to meet the timing when you upload notes from the receiver unit The uploaded file is named in date and time by default ...

Страница 45: ...er failure The only input lost is changes made since the last auto save b Tick the Load when Windows starts checkbox to automatically load the Easy Note Taker each time you turn on your computer c Tick the Save sticky notes on exit checkbox to automatically save all the new sticky notes you created The saved sticky notes will then instantly appear the next time you turn on your computer or restart...

Страница 46: ... when it is connected to a computer 3 Printing The settings for page printing a Tick the Note per page checkbox to specify that when you print notes only one note is printed on one page b Tick the Center note on page checkbox to specify that notes are always centered on the page when printed ...

Страница 47: ...dth The default setting on pen stroke color is black and width is 1 5 Set Device Orientation Only supported in Windows XP Please refer to Configuration section of chapter 2 6 Set Digital Note Mode You can choose either Note Mode or Mouse Mode to be the initial one when you connect the device to a computer Please refer to Configuration section of chapter 2 for details ...

Страница 48: ...olution Help 1 Read User Manual Click to open the user manual or you can click on Start Programs Easy Note Taker User Manual to open it The User Manual is in PDF files You have to install Adobe Acrobat Reader first in order to open PDF files ...

Страница 49: ...48 2 About Easy Note Taker It shows information of Application Driver Firmware versions and Product ID ...

Страница 50: ...er to launch Note Taker when you run the Easy Note Taker application program in Note Mode Your handwritings on the paper will be capture instantly and displayed on the screen You can do some further editing for the handwritings Note Taker window ...

Страница 51: ...e 1 From System Tray Icon Right click on the icon and switch between modes 2 From Note Manager Toolbar Click on the shortcut button directly 3 From Virtual Area Tap the digital pen at the virtual area as the following figure shows You can see if the mode switched by the icon in the system tray ...

Страница 52: ... network Sends the current note via local network to selected recipients Send by email Sends the current note by email to selected recipients as a JPEG attachment Export to JPEG Exports the current note to a JPEG file Save to folder Saves the note to a specified folder and closes the note window Convert to text Convert your note to text file by using MyScript Notes Save and close Saves the current...

Страница 53: ...t to edit on the note you can delete it change the color and or width of the pen strokes etc There are some useful tools and functions that help you edit your notes easily such as the drawing features inserting circle line highlight text etc You may also edit these drawing elements after you insert them Edit Note window ...

Страница 54: ...s you with your Note Taker version information Toggle Full Screen View Brings the Edit Note into full screen view Note Color Changes the background color for the note to be edited in beige blue green cyan white Tools Toolbar Select Area Use it to select any area by clicking and dragging with your mouse Pen Write draw anything on the note file with your mouse Highlight Make your handwriting drawing...

Страница 55: ... of any stroke to width 2 Width 4 Selects or changes the thickness of any stroke to width 4 Width 8 Selects or changes the thickness of any stroke to width 8 Manager Toolbar Clear Entire Note Clears the entire notes on the screen Undo Clears the previous action done Redo Resumes previously undone action Zoom In Enlarges the note viewing size Zoom to Fit Returns the note viewing size to its origina...

Страница 56: ...ted note as it will look when it is printed 3 Print Setup Set the print options such as size and source of the paper and the print orientation 4 Exit Save Send Saves the edited note and closes the Edit Note window 5 Exit Without Save Send Closes the Edit Note window without saving any changes ...

Страница 57: ...viously undone action 3 Cut Cuts the selected items and saves into the clipboard 4 Copy Copies the selected item and saves it into the clipboard 5 Paste Pastes the last item from the clipboard which was copied or cut previously 6 Delete Deletes the selected item ...

Страница 58: ...All Selects all items in the note 9 Properties Please keep in mind that this function is available when you select an area object on the notes first You can then change the color and width of the pen You also can double click on the stroke to achieve this function ...

Страница 59: ... viewing to its original size 3 Zoom out Reduces the note viewing size 4 Tools Bars Selects which editing toolbars to show hide Standard Tools Manager 5 Status Bar Shows or hides the status bar at the bottom of the Edit Note 6 Full Screen Brings the Edit Note into full screen view ...

Страница 60: ...59 Configuration 1 Pen Highlight Properties Select the color and width of the pen and highlighter ...

Страница 61: ...otes by clicking and dragging with your mouse 2 Pen Write draw anything on the note file with your mouse 3 Highlight Make your handwriting drawing in highlighter pen stroke with your mouse 4 Line Inserts a line of any length 5 Circle Inserts a circle image of any size ...

Страница 62: ...ny size 7 Text Inserts typewritten text You can also select font and font size 8 Color Select or changes the color of pen strokes highlight strokes or text 9 Line Width 1 2 4 8 Selects or changes the thickness of any stroke to width 1 2 4 8 ...

Страница 63: ... Programs Easy Note Taker User Manual to open it 2 Check for Software Updates 3 About Easy Note Taker It shows information of Application Driver Firmware versions and Product ID The User Manual is in PDF files You have to install Adobe Acrobat Reader first in order to open PDF files ...

Страница 64: ...63 5 Specification Summary Receiver Unit Digital Pen ...

Страница 65: ...rce Built in rechargeable lithium ion battery Battery Recharging Time 3 5 hours Battery Durability 14 hours Resolution 100 DPI Interface USB 2 0 Mini B Type Weight 26 g Dimensions L X W X H 64 X 24 X 12 mm Indicator LCD display Idle Off 1 hour Windows OS Windows 2000 XP Vista Macintosh OS Mac OS X LEOPARD ...

Страница 66: ... Technology Ultrasound and Infrared Refill Standard 67 2 X Φ2 33 mm Power Source SR41 Mercury battery X 2 Weight 16 g Dimensions L X W X H 139 7 X Φ12 7 mm Buttons 2 Hovering in Mouse Mode 60 seconds without clicking ...

Страница 67: ...66 6 Troubleshooting Testing your device FAQ Service and Technical Support Driver Download ...

Страница 68: ...e the USB Hub is properly connected to a USB port on the computer 4 Check if your USB controller is activated or not 2 Diagnose the device If the digital pen or the receiver unit still does not work properly please follow these steps to help diagnose the problem with the device 1 Unplug the USB cable from computer 2 Remove the driver program from the operating system 3 Re connect the device to a c...

Страница 69: ...ncompatibility issue b Test your digital pen in the coverage area of receiver unit If it can work as a mouse it means the hardware is fine If it does not work try replacing the batteries for the digital pen c After changing the pen s batteries if it is still not working this means there is an error with the digital pen b If you are a Windows user go to My Computer Properties Hardware Device Manage...

Страница 70: ...garding icons about status 2 Re plug the device again If the problem remain try changing to another USB port 3 Replace the USB charger or USB cable with a new one Question Why can t I see the pen stroke on the screen Answer Please check with the following steps 1 If the driver has not been installed please run the Easy Note Taker application provided within the installation CD 2 Check the digital ...

Страница 71: ...th and flat 3 Remove the barriers between the digital pen and the receiver unit to avoid signal block 4 The battery power of the digital pen is too low please replace the battery Question How can I get the updated software Answer You can download the new driver from our website 1 Uninstall your old driver 2 Download the latest version of the driver in the download section and save it onto your har...

Страница 72: ... to our web site to download the latest driver software and check the updated FAQ If your problem still remains unsolved please contact our service and technical support staff service kanvus global com KWorld Computer Co Ltd Tel 886 2 8228 6066 6 F No 113 Jian 2nd Road Jhonghe City Taipei County 235 Taiwan R O C http www kanvus global com ...

Страница 73: ...72 Driver Download You can download the latest driver and e documents from the following web sites http www kanvus global com ...

Страница 74: ...73 A p p e n d i x Declarations and Safety Statements Ordering Components and Accessories Copyright Information Limitation of Liability ...

Страница 75: ...unications However there is no guarantee that interference will not occur in a particular installation You can determine whether the equipment is causing interference by disconnecting it from your computer If the interference stops it was probably caused by the equipment If the equipment does cause interference to radio or television you may be able to correct the interference by using one or more...

Страница 76: ...75 Ordering Components and Accessories To purchase parts and accessories please contact your local dealer or distributor ...

Страница 77: ...R LOSS OF PROFIT LOSS OF BUSINESS LOSS OF DATA INTERRUPTION OF BUSINESS AND THE LIKE EVEN IF KANVUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of their respective companies and are used only for identification or explanation...

Страница 78: ...ent up to the listed contract price of each product Kanvus will only be responsible for or indemnify you for loss damages or claims based on contract tort or infringement under this Warranty Statement This limit also applies to Kanvus suppliers and its distributors It is the maximum for which Kanvus its suppliers and its distributors are collectively responsible UNDER NO CIRCUMSTANCES IS KANVUS LI...

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